Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Tiff Edwards

Gaithersburg,MD

Summary

Dynamic Logistics Manager with a proven track record at FoodPRO, enhancing customer satisfaction through optimized shipping operations and regulatory compliance. Skilled in warehouse management and team leadership, I successfully improved on-time delivery rates and fostered a motivated workforce, ensuring efficient logistics processes and exceptional service delivery.

Overview

2026
2026
years of professional experience

Work History

Logistics Manager

FoodPRO
09.2002 - Current
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.

Warehouse Manager

FoodPRO
09.2002 - 12.2019
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Communicated regularly with cross-functional teams to improve coordination between departments.
  • Enhanced employee productivity, implementing effective scheduling and task delegation strategies.
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Managed budgeting for warehouse operations, carefully allocating resources to areas with highest return on investment.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Account Manager

Pepsi Bottling Group
1993 - 2002
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

Warehouse Manager

Coca-Cola
1991 - 1993
  • Coordinated with sales and marketing teams to ensure accurate inventory levels for promotional campaigns, avoiding stockouts or overstocking.
  • Improved safety records, conducting thorough risk assessments and implementing stringent safety protocols.
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Education

Brunswick High
Brunswick, Md

Skills

  • Shipping and receiving
  • Warehouse management
  • Distribution management
  • Supply chain management
  • Team management
  • Shipping and receiving operations
  • Logistics management

Accomplishments

HACCP Certified

Forklift / Pallet Jack Certified

Lead Auditor training

Advanced HACCP training


Timeline

Logistics Manager

FoodPRO
09.2002 - Current

Warehouse Manager

FoodPRO
09.2002 - 12.2019

Account Manager

Pepsi Bottling Group
1993 - 2002

Warehouse Manager

Coca-Cola
1991 - 1993

Brunswick High

Similar Profiles

CREATE PROFILE