TIFFANEY COCKRELL
Douglasville,GA
Summary
Dynamic hospitality professional with extensive experience at The Urban Stillhouse, specializing in crafting unique cocktails and enhancing customer experiences. Expertise in relationship building and effective communication, ensuring compliance with health codes while managing high-volume service environments. Proficient in handling financial transactions, contributing to seamless operations and consistently elevating guest satisfaction. Committed to delivering exceptional service and fostering a welcoming atmosphere that encourages repeat patronage.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Private Bartender
The Urban Stillhouse
09.2025 - Current
- Crafted unique cocktails tailored to client preferences and event themes.
- Managed inventory and supplies to ensure seamless service during private events.
- Provided exceptional customer service, fostering a welcoming atmosphere for guests.
- Maintained bar area cleanliness by polishing glassware, stocking ice, and cleaning surfaces.
- Assisted with setting up private events including arranging tables and chairs, creating decorations and displays.
- Monitored customer consumption levels to prevent over-intoxication according to company policy.
Server
Boathouse
03.2025 - 09.2025
- Managed food and beverage orders efficiently and accurately.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Assisted in training new servers on menu items and procedures.
- Handled customer complaints professionally to enhance dining experience.
- Processed cash and card transactions swiftly at the point of sale.
Server/Bartender/Trainer
Drakes
02.2024 - 12.2024
- Greeted and accommodated guests, building a positive experience from the first interaction.
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing/ serving food and beverage products.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Dental Assistant
Twice Pediatrics Dentistry
05.2022 - 01.2024
- Use various dental instruments to safely and properly clean teeth, while educating patients and parents on proper oral care habits and disease prevention.
- Followed stringent security protocols to maintain patient confidentiality information, while also following infection control standards and sanitation protocols to safeguard patients and staff.
- Assisted the dentist chair-side during examinations and dental treatments while offering gentle support and compassion for young patients.
- Took digital X-rays of teeth using radiographic equipment.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Server/Bartender/Trainer
Demos Restaurants
03.2020 - 05.2022
- Provided exceptional service to high volume of daily customers.
- Exercised focus and concentration to keep track of tables and remember orders while staying calm and composed.
- Used restaurant industry terms and lingo to effectively communicate with the front-of-house and back-of-house staff.
- Delivered customer checks and securely processed credit cards and cash payments.
- Trained new servers on menu offerings and service protocols.
Education
Dental Assisting -
Dental Staff School of Tennessee
Franklin, TN03-2022
High School Diploma -
Alvin C York Institute
Jamestown, TN05-2020
Skills
- Team-oriented approach
- Strong written and verbal communication
- Effective sales techniques
- Strong interpersonal skills
- Proficient in stress management
- Efficient transaction execution
- Emotional awareness
- Health code enforcement knowledge
Certification
• TNABC
• Servsafe
• CPR and First Aid
• HIPPA
• OSHA
• Radiology and Safety
• Nitrous Oxide Monitoring
• Coronal Polishing
• Servsafe
• CPR and First Aid
• HIPPA
• OSHA
• Radiology and Safety
• Nitrous Oxide Monitoring
• Coronal Polishing
Timeline
Private Bartender
The Urban Stillhouse
09.2025 - Current
Server
Boathouse
03.2025 - 09.2025
Server/Bartender/Trainer
Drakes
02.2024 - 12.2024
Dental Assistant
Twice Pediatrics Dentistry
05.2022 - 01.2024
Server/Bartender/Trainer
Demos Restaurants
03.2020 - 05.2022
Dental Assisting -
Dental Staff School of Tennessee
High School Diploma -
Alvin C York Institute