Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffaney Nix

Birmingham,AL

Summary

Results-driven management professional with extensive experience in leading branch operations and maximizing efficiency. Known for fostering collaborative work environment and achieving high-performance results. Reliable and adaptable, with excellent skills in leadership and client relations.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Branch Manager

Regions Bank
08.2014 - Current
  • Leads a small to moderate sized team
  • Conducts outside sales efforts commensurate with market opportunity to generate new business
  • Coaches and develops branch associates
  • Resolves escalated customer and associate issues and provides counseling
  • Manages recruiting and selection process for assigned branch
  • Maintains relationships with Line of Business partners
  • Follows all bank policies, processes, procedures, and internal audit requirements

The Loan Servicing Specialist3 (LSS3)

Wells Fargo
11.2010 - 08.2014
  • Responsible for reviewing, analyzing, approving final loan modifications documents and audit of financial terms within company and investor guidelines.
  • Include pipeline management, review and analysis of numerous reporting models and direct contact with internal and external customers.

Lead Teller/Financial Service Officer

Alabama Telco Credit Union
09.2007 - 11.2010
  • Assistant to Branch Manager, make managerial decisions, leader of teller line, assisted in coaching.
  • Answer any member inquiries, make loan payments, cash advances, cash checks, deposits, transfers,and check scanning, notating accounts.
  • Versatile, wonderful with others, exceed in secret shop, exceed in goals, and referrals.

Education

Nursing

Auburn University
Auburn, AL
08-2004

Skills

  • Retail management proficiency
  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Attention to detail
  • Coaching and mentoring
  • Excellent work ethic
  • Team supervision
  • Relationship building and management
  • Client relationship management
  • Strong team-builder
  • Decision-making
  • Team player
  • Training and development
  • Process improvement
  • Staff recruitment
  • Interviewing and hiring
  • Product training
  • Sales development
  • Proficient in MS office
  • Goals and performance
  • Conflict resolution
  • Strategic planning
  • Risk mitigation
  • Public speaking
  • Loan documentation

Certification

  • Licensed to sell Annuities and Life Insurance as a Branch Manager -Since 2009
  • Notary Public-Since 2014

Timeline

Branch Manager

Regions Bank
08.2014 - Current

The Loan Servicing Specialist3 (LSS3)

Wells Fargo
11.2010 - 08.2014

Lead Teller/Financial Service Officer

Alabama Telco Credit Union
09.2007 - 11.2010

Nursing

Auburn University

Similar Profiles

CREATE PROFILE