TIFFANI ADAMS
Richmond Hill,USA
Summary
Strategic CFO and HR Leader with 15+ years of experience in full-cycle accounting, payroll, human resources operations, construction finance, and multi-entity business systems management. Proven success in onboarding, benefits administration, union payroll, and employee relations. Expert in ADP, Paychex, Workday, isolved, Zoho, and HRIS platforms, with advanced proficiency in Procore, Yardi, BuildingConnected, Oracle, and Textura. Certified QuickBooks ProAdvisor and Notary Public (NY, NJ, PA), skilled at integrating financial software, streamlining processes, and delivering accurate, actionable reporting to leadership.
Overview
19
19
years of professional experience
Work History
Controller/Accountant
Boothby Therapy Services
06.2022 - Current
- Oversee weekly multi-entity financial cycles including payroll, accounts payable/receivable, and general ledger postings for multipleBTS-owned companies and the owner’s personal investment accounts.
- Administer payroll processing, including benefits deductions, employee setup, and maintenance of accurate payroll records.
- Reconcile monthly accounts and deliver weekly financial reports to leadership, tracking cash flow and budget performance.
- Develop and monitor annual budgets, forecast revenue and liabilities, and ensure timely payment of federal and state tax obligations.
- Manage accounting controls by creating and enforcing policies and procedures in compliance with GAAP, federal, and state regulations.
- Oversee school-based accounts receivable operations, achieving 90% collection within 30 days.
- Administer HR functions including onboarding, benefits management, PTO tracking, employee reimbursements, and cross-training backup accounting staff.
- Manage HRIS systems and integrate financial software to streamline payroll, accounting, and reporting processes.
- Track, code, and reconcile corporate credit card expenses to ensure accurate financial reporting.
- Provide timely business and vendor support, resolving financial inquiries within two business days.
Controller
Limited Interior Group / All Force Contracting
06.2015 - 06.2022
- Managed full-cycle accounts payable/receivable operations, maintaining vendor and client relationships.
- Prepared bank deposits, balanced receipts, and reconciled monthly bank and credit card statements.
- Generated monthly financial and operational reports in QuickBooks and Excel for executive review.
- Processed weekly union payroll through an outside payroll provider, ensuring compliance with union agreements and proper employee documentation.
- Administered construction billing, including AIA billing schedules, lien waivers, and certificates of insurance.
- Coordinated demolition and waste removal logistics, dispatching drivers, and billing clients weekly.
- Negotiated and resolved union worker disputes regarding benefits or claims.
- Supervised office staff, maintained office inventory, and managed the President’s domestic and international travel logistics.
Tax Support (Seasonal)
Intuit – TurboTax
11.2017 - 06.2022
- Provided tax preparation guidance to clients in compliance with IRS and state regulations via phone and online platforms.
- Resolved navigation and system issues in TurboTax Online and Desktop.
- Delivered superior customer service, ranking in the top 5% for tax support during the 2017 tax season based on survey results.
- Handled high-volume calls with accuracy, professionalism, and adherence to company service standards.
Finance Assistant
Sachs Insights, Inc.
12.2013 - 06.2015
- Assisted Finance Director with payroll processing, benefits administration, and employee onboarding.
- Tracked PTO and attendance for all staff, maintaining compliance with company policies.
- Monitored and billed project expenses to clients, ensuring costs stayed within budget limits.
- Managed AP/AR, processed deposits, reconciled bank statements, and maintained petty cash accounts.
- Produced financial reports and maintained client/vendor records in QuickBooks.
- Updated Zoho CRM with project statuses and contact information.
- Provided administrative support to the CEO, including scheduling, travel coordination, and meeting preparation.
Office Manager / Full Charge Bookkeeper
Allstate Recycling
05.2011 - 11.2013
- Managed daily invoicing, purchase orders, estimates, proposals, and service contract renewals.
- Oversaw AP/AR, posted payments, reconciled accounts, and generated financial reports.
- Processed weekly payroll (union, certified, and regular) through QuickBooks and ADP, including 401K and loan contributions.
- Coordinated vehicle maintenance, route scheduling, and driver dispatch for pickups.
- Maintained inventory and vendor lists while ensuring compliance with state and federal tax filings.
Customer Service Representative
Healthcare Partners, IPA
05.2009 - 01.2011
- Answered high-volume healthcare provider and member calls, resolving claims, eligibility, and authorization inquiries.
- Investigated and resolved billing issues, securing payment from insurers.
- Ensured compliance with HIPAA regulations and maintained confidentiality.
Customer Service & Sales Representative / Teller
JPMorgan Chase Bank
01.2007 - 05.2009
- Ranked in the top 5% for sales by promoting new banking products to existing clients.
- Processed large cash transactions, deposits, withdrawals, and check cashing.
- Provided superior customer service in a high-volume inbound call center.
Education
Bachelor of Science - Accounting
Empire State College
Saratoga Springs, NYAssociate of Applied Science - Accounting
Herkimer County Community College
Herkimer, NYSkills
- Full-Cycle Accounting
- Multi-Entity Financial Management
- Budgeting & Forecasting
- GAAP Compliance
- Payroll & Benefits Administration
- HRIS Management
- Financial Reporting & Analysis
- Vendor & Contract Management
- Process Improvement
- Cash Flow Management
- Audit Preparation
- Financial Strategy & Leadership
Timeline
Controller/Accountant
Boothby Therapy Services
06.2022 - Current
Tax Support (Seasonal)
Intuit – TurboTax
11.2017 - 06.2022
Controller
Limited Interior Group / All Force Contracting
06.2015 - 06.2022
Finance Assistant
Sachs Insights, Inc.
12.2013 - 06.2015
Office Manager / Full Charge Bookkeeper
Allstate Recycling
05.2011 - 11.2013
Customer Service Representative
Healthcare Partners, IPA
05.2009 - 01.2011
Customer Service & Sales Representative / Teller
JPMorgan Chase Bank
01.2007 - 05.2009
Associate of Applied Science - Accounting
Herkimer County Community College
Bachelor of Science - Accounting
Empire State College
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