Tiffani Alexander

• Managed over 100 appointments per week, registrations and patient relations in busy physical therapy office.
• Pulled charts and prepared for nurse and doctor assessment.
• Reviewed and sent medical records to other physicians upon request.
• Scheduled, rescheduled and handled cancelled appointments for patients.
• Oversaw office records and maintained strict document control.
• Maintained patient databases and updated information in alignment with HIPAA protocols.
• Aided with prescription refill requests.
• Maintained database for storage and retrieval of medical records.
• Input data into computer programs and filing systems.

• Served as professional and knowledgeable first point of contact.
• Managed phone calls and visitors.
• Maintained construction documentation, project plans and files.
• Prepared and submitted Sub-Contracts.
• Handled pricing of materials.
• Scheduled all material delivery.
• Planned and scheduled events and meetings which involved county officials.
• Scheduled employees on coordinating jobs.
• Managed schedule for office.
• Handled and collected payments.
• Responsible for all billing.
• Accounts receivable.

• Greeted/ welcomed patients.
• Scheduled over 100 appointments per week.
• Answered telephones.
• Verified patient information.
• Created and maintained patient medical records accurately.
• Pulled medical records.
• Verified and processed patient\'s insurance.
• Filed insurance claims.
• Collected and recorded payments and transactions.
• Light bookkeeping.
• Performed medical transcriptions.
• Complied and performed by HIPAA regulations.

Performed ancillary testing and tasks as ordered by the Center Medical Director (PFT, EKG, injections, audiograms, blood draws).

• Http://www.concentra.com, Greeted/ welcomed patients and prepared patients for health care visit.
• Placed patient in exam room for provider evaluation.
• Obtained medical history and verified patient information.
• Prepared, assisted and accurately completed all forms.
• Supported patient care delivery.
• Educated hundreds of patients and completed records.
• Assisted providers during examination and treatment.
• Took vital signs and performed all ancillary tests appropriate to skill level.
• Assisted surgery set up and injury care as directed by treating provider.
• Applied bandages, dressings and splints as ordered by treating provider.
• Complied and performed by HIPPA regulations.