Tiffani Alford

Leads the Information Warfare (IW) community through the revision of 71 Personnel Qualification Standards (PQS), ensuring 3 year periodicity requirements are met Training Program through collaboration efforts with 228 military, civilian and contractor external stakeholders to include but not limited to OPNAV N2N6, PMWs (Program Offices), in order to formulate training qualification solutions in response to national, fleet and operational requirements regarding Information Systems Technology (IT)/communications and Combat Systems training and Readiness.

• Monitored program performance against established benchmarks, taking corrective action as needed to realign with desired outcomes.
• Facilitated effective communication between team members, fostering a positive work environment conducive to collaboration.
• Managed cross-functional teams, resulting in successful completion of program objectives.

Provided spectrum oversight and engineering technical support for the procurement, assignment, and protection of radio frequencies for legacy and emerging spectrum-dependent systems in support of deployed Navy and Marine Corps operational forces and geographic Area Frequency Coordination offices for joint force operations. Developed Operational Tasking Communications plans and Identification Friend or Foe (IFF) package submissions in support of 5 exercises during deployment workup cycles and various evolutions.

• Accomplished multiple tasks within established timeframes.
• Streamlined work processes by introducing advanced tools for data collection, analysis, reporting, and visualization techniques in RF planning activities.
• Conducted extensive drive test analysis for post-optimization validation and continuous improvement efforts.

Lead 10 personnel in the accountability, operability, and equipping of $56M worth of tactical and non-tactical communications equipment to support Navy Special Warfare Unit operations and the joint warfighting mission. Oversaw the preparation and turnover of $12M worth of equipment to the Defense Reutilization and Marketing Office to improve procedures for future equipment turn-ins.

• Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
• Mentored junior staff members, helping them develop their skills and advance in their careers.
• Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.

Provided training for 176 students through 2,160 hours of Cisco certified A+ Information Technology Essentials course, resulting in a GPA of 85% and zero attrition. Devoted 80 hours to mentoring 45 students, chairing 31 Academic Review Boards, providing 170 hours of remediation training and voluntary study time to 96 accession students who overcame their academic shortfalls and graduated. As Course Supervisor, led18 instructors delivering 14K hours of training to 1,760 students leading to an overall 92% GPA.

• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
• Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.

With an all-in approach to maintaining vital communication lines, deployed for ten months while serving on the nuclear-powered aircraft carrier. Leveraged great focus and flexibility, working at a time when both the IT field and work locations changed rapidly, including time spent in Bahrain, Dubai, Israel, Oman, Abu Dhabi, France, Spain and Italy. In a concurrent role, also provided Reactionary Force training for an entire security force department, leading to more than 175 qualifications also demonstrating the highest degree of competence and organizational skill by processing, tracking, and maintaining 1500 correspondence pieces and 180 division officer records.

• Led 14 sailors and managed the delivery of tactical and strategic message traffic to 1,600 afloat and shore subscribers. Efforts ensured 100K mission-critical messages were delivered on a daily basis with 99% accuracy.
• Managed crisis situations professionally, ensuring timely dissemination of critical information to relevant parties.
• Mentored junior staff members on best practices for effective communication during high-stress incidents, improving overall team performance levels.

Supervised and trained message center personnel, ensuring the correct processing of incoming and outgoing message traffic.

• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.

Served aboard the guided-missile destroyer to ensure the proper maintenance and preservation of the ship. Entrusted by leadership to support various deployment missions as the sole qualified Master Helmsman onboard.

• Demonstrated flexibility when assigned additional or unexpected responsibilities during shifts at sea or in port.
• Increased efficiency in cargo operations by assisting with loading, unloading, and securing materials.
• Contributed to overall ship security by conducting routine patrols around the deck and reporting any suspicious activities or potential threats.
• Enhanced deck safety by conducting regular maintenance checks and repairs on equipment.