Tiffani Altieri
North Hollywood,CA
Summary
Energetic Lead Flight Attendant successful at conducting efficient, safe flights with satisfied passengers. Highly effective at multitasking in demanding, fast-paced settings.
Overview
18
18
years of professional experience
Work History
Special Assignment Initial Inflight Instructor
Southwest Airlines
Dallas, Texas
11.2024 - Current
- Supported and guided New Hire flight attendants throughout training process.
- Collaborated with peer instructors to foster a positive learning environment.
- Ensured compliance with FAA regulations by adhering to established company guidelines.
- Led and assisted with training modules to enhance instructional effectiveness.
- Coached, and assessed proficiencies according to company standards.
Flight Attendant
Southwest Airlines
Dallas , TX
04.2022 - Current
- Effectively communicated safety procedures to passengers prior to aircraft takeoff and landing.
- Ensured seamless boarding process by aiding passengers with efficient organization of their luggage.
- Conducted pre flight safety equipment inspections and adhered to operational protocols for various aircraft models.
- Delivered exceptional customer service coupled with effective conflict resolution.
- Provided first aid assistance to passengers and coordinated emergency response efforts.
- Built positive relationships with crew members and fostered a productive working environment.
- Provided assistance to disabled passengers when necessary.
- Kept cabin neat, clean and professional in appearance.
Lead Instructor InFlight
SkyWest Airlines
St. George, UT
02.2021 - 03.2022
- Managed employees by checking proper uniform attire and utilization of safety equipment including vests and earplugs.
- Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Followed safety, passenger and supply pre-flight checklists.
- Dealt with mechanical and passenger emergencies according to standards.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Directed junior team members in proper duties and company regulations.
- Handed out headphones, blankets and other items to passengers as requested.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
- Held employees responsible for fulfilling required duties and tasks during designated shifts.
Flight Attendant
SkyWest Airlines
St. George, UT
04.2019 - 03.2022
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Followed safety, passenger and supply pre-flight checklists.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Kept cabin neat, clean and professional in appearance.
- Helped guests locate seats and stow luggage in appropriate locations.
- Managed refreshments cart at scheduled intervals to give passengers food and beverages.
- Handed out headphones, blankets and other items to passengers as requested.
- Followed company regulations and rules promoting safe environment for both travelers and employees.
Bartender
Saddle Ranch Chop House
Universal Studios, CA
01.2016 - 05.2018
- Worked as a Bartender/Server/Server Trainer/Shot girl at a high volume Restaurant/Club.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Balanced daily registers and generated sales reports for management.
- Upsold customers from shelf to premium brands to help boost sales.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Trained new bartenders on drink preparation and upselling techniques.
- Poured wine, beer and cocktails for patrons.
Radio Producer
Sirius XM
Beverly Hills, CA
02.2014 - 06.2015
- Managed guest bookings and conducted thorough research on their requirements
- Prepared program scripts
- Spearheaded the development of various topics
- Edited and mixed shows
- Managed the placement of advertisements
- Organize remote broadcasts; update website, and social media; maintain show database
- Produced Monday through Friday 4 hour morning radio show.
- Monitored ratings data to assess show performance.
- Created promotional materials to increase audience engagement.
- Supervised studio staff during live broadcasts of programs.
Radio Producer
RMC On Air
Los Angeles, CA
03.2011 - 10.2013
- Contributed to the production of news updates focusing on hip hop culture.
- Created and implemented social media strategies to engage the community and identify trends in the market
- Organized and participated in the production of commercials.
- Performed voiceover work for sound bites and commercials while also handling editing responsibilities.
- Operated camera for live stream Podcast.
- Conceptualized, executed and delivered a radio show spanning 120 minutes.
Bartender
Ascent Talent
Los Angeles, CA
02.2011 - 06.2013
- Worked as a Bartender for several Promotional events, and celebrity parties.
- Greeted guests while providing entertainment and mixing a variety of cocktails.
- Assess guest demeanor and identify when to call behavior to attention of a bouncer.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
Bartender
Hooters
San Diego, CA
03.2007 - 01.2011
- Greet newly seated guests in a friendly and timely manner; mix and pour juices according to business
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Cleaned and stocked glassware,assisted with beverage service, and transported dishes to kitchen
- consistently keep bar, and work areas sanitary in compliance with bar standards and local, and state laws.
Education
Certificate - Communications
CSB School of Broadcasting
Pomona, CA02.2009
Some College (No Degree) - Sports Broadcasting
Palomar College
San Marcos, CASkills
- Training and coaching
- Conflict mediation
- Safety awareness
- First aid
- Evacuation procedures
- Emergency situations management
- FAA regulations
- Adult AED and CPR
- Safety procedures
- Efficient
- Resourceful
- Public interaction
Timeline
Special Assignment Initial Inflight Instructor
Southwest Airlines
11.2024 - Current
Flight Attendant
Southwest Airlines
04.2022 - Current
Lead Instructor InFlight
SkyWest Airlines
02.2021 - 03.2022
Flight Attendant
SkyWest Airlines
04.2019 - 03.2022
Bartender
Saddle Ranch Chop House
01.2016 - 05.2018
Radio Producer
Sirius XM
02.2014 - 06.2015
Radio Producer
RMC On Air
03.2011 - 10.2013
Bartender
Ascent Talent
02.2011 - 06.2013
Bartender
Hooters
03.2007 - 01.2011
Certificate - Communications
CSB School of Broadcasting
Some College (No Degree) - Sports Broadcasting
Palomar College
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