Tiffani Baty
Amazon.com Services
Oakland,CA
11
Years of experience
Over eight years of professional customer service experience in an office setting as well as the retail industry. Exceptional at communicating with customers/clients professionally. Positive attitude, flexible, a consummate team player who enjoys learning new skills. Dependable and reliable with the ability to learn and grow within an organization.
Work History
Warehouse Associate
7 Years 7 MonthsCAREGIVER
11 Years 2 Months- Administered all necessary medications as directed by care plan.
- Worked to improve patient outlook and daily living through compassionate care.
- Transported client to doctor’s appointments and to complete other related errands.
- Assisted disabled individuals to foster independence while still closely monitoring safety.
Administrative Assistant (Temp)
5 Months- Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
- Greeted residents and offered them assistance where possible.
- Composed, sent, received, and distributed correspondence through letters and emails.
- Organized and managed tenant monthly rent payments.
CUSTOMER SERVICE REPRESENTATIVE
9 Months- Answered 100+ inbound calls and emails per day regarding customer delivery time frames and all other inquiries.
- Processed, updated and audited 100+ orders per day in CXT software.
- Maintained up-to-date knowledge of traffic problems and weather concerns.
Education
Certificate
High School Diploma
Skills
Self-Directed
Problem Solver
Passionate Professional
Exceptional Interpersonal Skills
Strong Work Ethic
Reliable
Computer Skills: MS Word
Excel
Powerpoint
Quickbooks
Timeline
Warehouse Associate
Amazon.com Services
01.2019 - CurrentRead More
Administrative Assistant (Temp)
Bridge Housing Authority
08.2018 - 01.2019Read More
CUSTOMER SERVICE REPRESENTATIVE
247-Delivery.com
12.2016 - 09.2017Read More
CAREGIVER
06.2015 - CurrentRead More
Carrington College
Certificate
Read More
San Leandro Adult School
High School Diploma
Read More