Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Tiffani Brazell

Tiffani Brazell

Saint Petersburg,FL

Summary

Experienced with managing large-scale operations efficiently and effectively. Utilizes strategic planning to streamline processes and enhance productivity. Track record of leading teams with strong understanding of operational management and cost control.

Operations professional who excels in managing multi-unit operations to ensure seamless execution and high-quality results. Known for fostering collaborative environments and adapting to changing business needs. Skilled in strategic planning and problem-solving, consistently delivering impactful outcomes.

Knowledgeable with solid background in directing operations across multiple areas. Demonstrated track record of optimizing processes and improving efficiency while maintaining high standards. Proven ability in strategic planning and team leadership.

Professional operations leader with robust background in overseeing multiple locations and driving operational excellence. Skilled in strategic planning, efficient resource management, and process optimization. Strong emphasis on team collaboration, adaptability, and achieving measurable results. Well-versed in problem-solving and fostering productive work environment.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

9
9
years of professional experience

Work History

Area Director of Operations

Jersey Mike's Subs
08.2024 - Current
  • Improved operational efficiency by streamlining processes and implementing new systems.
  • Developed strategic plans to drive revenue growth, reduce costs, and improve overall business performance.
  • Promoted a culture of excellence by fostering strong teams focused on delivering exceptional results in all aspects of operations.
  • Led and supported processes to exceed customer expectations and support alignment of sales team with company values and objectives.
  • Mentored staff members to enhance professional development opportunities and foster a supportive work environment.
  • Established operational performance metrics, standards and benchmarks for direct reports and employees to follow in providing high-quality service and customer satisfaction.
  • Coordinated with multiple departments to ensure seamless communication and collaboration on projects, achieving timely completion of tasks.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

General Manager

Jersey Mike's Subs
02.2019 - 08.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.

Recreation Leader 1

Jacksons Springs - Hillsborough County Parks & Recreation
01.2017 - 09.2018
  • Recreation Leader as permanent part time (PPT) provides guidance to recreation aides, volunteers, and participants in conducting recreation activities; and assists professional staff in planning, organizing and conducting recreation activities and events.
  • Responsibilities included:
  • Safely secure facilities during opening and closing procedures;
  • Child growth and development;
  • Facilitated safety coordination. Check for safety and preventive maintenance of grounds, facilities and equipment;
  • Recreating children ages five (5) years old through fourteen (14) year of age;
  • Develop, manage, and operate sports leagues with Elementary, Pre-Teens, Teens, and Adults;
  • Conducts and supervises recreational programs to include individual and team activities, tournaments, sports leagues, indoor and outdoor games, and special programs, i.e. non-standard duty hours for Veteran Day Parade.
  • Organize, manage, promote, facilitate, schedule, officiate/referee and/or assigned administrative duties for weekly Teen and Adult “pick-up” basketball games;
  • Sport Participant’s development of skills, techniques, sportsmanship, fair play, teamwork, and leadership skills;
  • Oversee and maintain a safe atmosphere in indoor and outdoor extracurricular activities, i.e. skate park, volleyball, wheelchair rugby;
  • Assists in the implementation of recreational programs and the coordination of social events; i.e. organized community Halloween Trunk o’ Treat with a haunted house and assist with a Senior Thanksgiving social;
  • Chaperone off site field trips during camp days;
  • Sweep and Mop Facilities;
  • Maintaining and enforcing discipline and established policies and procedures.

Education

High School -

West Charter University
01.2015

Skills

  • Empathetic and dynamic
  • Dependable team member
  • Advanced organizational skills
  • Supportive presence
  • Goal-driven strategist
  • Detailed Oriented
  • Success through Teamwork
  • Dedication to Professionalism & Integrity
  • Engaged listener
  • Welcoming attitude
  • Follows Protocol
  • Committed professional
  • Timely execution
  • Promoting cleanliness practices

Hobbies and Interests

All Indoor and Outdoor Sport Activities, Basketball, Enjoying time with Friends and Family, Maintaining a consistent Active Lifestyle

Timeline

Area Director of Operations

Jersey Mike's Subs
08.2024 - Current

General Manager

Jersey Mike's Subs
02.2019 - 08.2024

Recreation Leader 1

Jacksons Springs - Hillsborough County Parks & Recreation
01.2017 - 09.2018

High School -

West Charter University