Overview
Work History
Education
Skills
Accomplishments
Certification
Job Applications
Languages
Timeline
Summary
AdministrativeAssistant
Tiffani Britt

Tiffani Britt

Remote Triage Technician
Decatur,GA

Overview

21
21
years of professional experience
1
1
Certification

Work History

Remote Triage Technician

Eye Consultants of Atlanta
09.2024 - Current
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Bookkeeper

Cambridge & Leach Inc.
05.2020 - Current
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.

Property and Casualty Underwriter

Brownstone Agency
01.2004 - 05.2020
  • Negotiated favorable terms with reinsurers, optimizing company profitability while minimizing exposure to loss.
  • Contributed to the development of new insurance products tailored to emerging market demands and client needs.
  • Ensured regulatory compliance by keeping abreast of evolving insurance laws and adjusting underwriting practices accordingly.
  • Conducted regular audits on policies issued within delegated authority limits to ensure adherence to established protocols.

Education

Bachelor's Degree - Business Administration

Georgia State University
05.2022

Skills

  • Customer Service
  • Data Entry
  • Sales
  • Communication

Bookkeeping

Invoice processing

Bookkeeping software

Data inputting

Spreadsheet tracking

Customer relations

Risk management

Microsoft office

Data entry

Time management

Critical thinking

Word processing

Bookkeeping support

Personal bookkeeping

Data analysis

Account auditing

Communication management professional

Accomplishments

  • Led a team of operators to set the average fastest operation time and quality yield from start to finish.
  • Resolved product issue through consumer testing.
  • Supervised team of 10 staff members.
  • Decreased overtime hours of 10 groups by offering innovative ideas to run and prioritize workloads.
  • Collaborated with team of 50 in the development of a new program .
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Certified Customer Service Professional, 06/01/23

Job Applications

  • Customer Relations Representative, State Farm, 03/03/23
  • Dispatcher, What Chefs Want!, 01/19/24

Languages

French
Native or Bilingual

Timeline

Remote Triage Technician

Eye Consultants of Atlanta
09.2024 - Current

Bookkeeper

Cambridge & Leach Inc.
05.2020 - Current

Property and Casualty Underwriter

Brownstone Agency
01.2004 - 05.2020

Bachelor's Degree - Business Administration

Georgia State University

Summary

Friendly and organized, possessing solid grasp of fundamental accounting principles and strong numerical aptitude. Proficient in managing financial records and preparing accurate reports, with competency in using accounting software. Dedicated to ensuring precise financial tracking and contributing to overall efficiency of organization. Offering strong attention to detail and genuine interest in finance, eager to learn and grow in professional environment. Delivers solid understanding of basic accounting procedures coupled with developing skills in data entry and financial analysis. Ready to use and develop organizational and analytical skills in [Desired Position] role. Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes. Developed strong analytical abilities and organizational skills in fast-paced professional environment. Effective in maintaining accurate financial records and ensuring compliance with regulatory standards. Looking to transition into new field, bringing commitment to precision and proactive approach to problem-solving. Organized Bookkeeper proficient in QuickBooks and Adobe software. Executed bookkeeping tasks for large corporations and excelled at quickly learning new accounting methods and procedures. Excellent accounting skills and attention to detail leading to decreased loss of revenue.

Tiffani BrittRemote Triage Technician