Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffani Brooks

Cleveland Heights

Summary

Experienced Life Enrichment professional dedicated to enhancing residents' quality of life through engaging programs and activities. Proven ability to collaborate with teams, achieve results, and adapt to evolving needs. Skilled in program development, event planning, and building community connections. Recognized for reliability, creativity, and exceptional interpersonal abilities.

Overview

26
26
years of professional experience

Work History

Life Enrichment Director

SABER HEALTHCARE
01.2021 - Current
  • Plan, organize, develop, and direct the overall operation of the Life Enrichment Department in accordance with current federal, state, and local standards, guidelines and regulations
  • Assure that an on-going program of activities are designed to meet, are in accordance with the comprehensive assessments, interests and the physical, mental, and psycho-social well-being of each resident.
  • Plan and organize community outings that are designed to meet the social well-being of residents.
  • Conduct monthly Resident Council meetings
  • Create individualized Care Plans and completed MDS's for each resident

Member Service Representative/Wellness Consultant

WARRENSVILLE HEIGHTS YMCA
01.2013 - 08.2024
  • Responsible for accurately reconciling daily cash drawer
  • Participate in delivery of services to members to ensure excellence
  • Create a positive environment where everyone feels welcome, encourage and motivate others to become more involved in the YMCA
  • Communicate in a friendly and a courteous manner when answering phones, transferring calls, and taking messages
  • Engage new members and invite them to join programs
  • Offers support to Y members by accommodating needs, wants and goals of each member.
  • Serves as a Cause Driven Leader on Duty (CDLOD) during shifts.

Activity Director

SUBURBAN PAVILION
01.2015 - 01.2021
  • Create, operate, and evaluate recreational operations to ensure effectiveness and quality of programs.
  • Plan, develop, coordinate and evaluate all diversified resident centered programs and/or community outings.
  • Maintain an up-to-date knowledge of the financial aspects of department operations
  • Attend and participate in department head meetings and other committee meetings.
  • Advocate for residents regarding their needs, interests, preferences, and rights.

Activity Director

GRANDE OAKS & GRANDE PAVILION
01.2013 - 01.2015
  • Planned, scheduled, and implemented programs based on needs of residents.
  • Served as an active member of the interdisciplinary team and attended care conference meetings.
  • Documented in the residents’ care plan the activity interests, needs, and problems.
  • Conducted monthly Resident Council meetings.
  • Supervised all Activities staff including hiring, pay determination, training, and performance.
  • Attended all in-service sessions related to Activity Programming, Dementia, etc.

Director of Resident Programs

WOODSIDE VILLAGE RETIREMENT COMMUNITY
01.2011 - 01.2013
  • Created planned and directed person centered recreational and athletic activities of the communities.
  • Supervised all Activities staff including hiring, pay determination, training, performance management and work assignment.
  • Attended and participated in in-service educational classes, on-the-job training programs, etc., as scheduled or as directed.
  • Provided tours of community, as needed for potential residents/families
  • Worked closely with Sales & Marketing Team to plan, coordinate and implement special events for community calendar.

Activity Coordinator

MENORAH PARK CENTER FOR SENIOR LIVING
01.2007 - 01.2010
  • Coordinated, implemented, lead, and assessed therapeutic activities/programs of wellness that increase quality of life and promoted independence
  • Guided and/or assisted leisure interests and meet leisure demands for approximately 35 residents with Alzheimer’s/Dementia and various disabilities
  • Evaluated/assessed residents quarterly or as needed for changes/adaptations in therapeutic activities
  • Created individualized Care Plans and completed MDS`s for each resident/client

Assistant Director of Recreation/Activities

WICKLIFFE COUNTRY PLACE
01.2006 - 01.2007
  • Planned, implemented, and evaluated therapeutic recreational programs
  • Performed initial assessment of resident’s activity preferences, created individualized Care Plans, and completed MDS`s
  • Executed therapeutic activities and promote independence for approximately 38 residents with Dementia
  • Substituted for and assisted Director as needed, and performed duties of Director

1st grade Teacher Assistant/Assistant Director Before/After School Program

WALKERTOWN ELEMENTARY SCHOOL
01.2003 - 01.2005
  • Assisted with preparing children for morning activities after exiting buses
  • Performed various tasks such as teaching various subjects for approximately 23 children
  • Planned, coordinated & implemented lesson plans, activities and policies for Before/After program

Supervisor for Customer Service and Cashiers

TARGET
01.2000 - 01.2002
  • Issued and assigned registers, tasks and shifts for approximately five to seven individuals
  • Managed and counted all money at the end of the day/shift
  • Responsible for being knowledgeable about and the organization of every department including cashiers, customer service, cash office, and the food court

Education

MBA - Business Management

INDIANA WESLYAN UNIVERSITY
08.2015

BS Degree - Recreation, Parks, and Tourism-Concentration: Therapeutic Recreation, Minor: Psychology

THE UNIVERSITY OF NORTH CAROLINA AT GREENSBORO
12.2003

Skills

  • Effective collaboration and interaction
  • Documentation
  • Activity planning
  • Recruiting and hiring

Timeline

Life Enrichment Director

SABER HEALTHCARE
01.2021 - Current

Activity Director

SUBURBAN PAVILION
01.2015 - 01.2021

Member Service Representative/Wellness Consultant

WARRENSVILLE HEIGHTS YMCA
01.2013 - 08.2024

Activity Director

GRANDE OAKS & GRANDE PAVILION
01.2013 - 01.2015

Director of Resident Programs

WOODSIDE VILLAGE RETIREMENT COMMUNITY
01.2011 - 01.2013

Activity Coordinator

MENORAH PARK CENTER FOR SENIOR LIVING
01.2007 - 01.2010

Assistant Director of Recreation/Activities

WICKLIFFE COUNTRY PLACE
01.2006 - 01.2007

1st grade Teacher Assistant/Assistant Director Before/After School Program

WALKERTOWN ELEMENTARY SCHOOL
01.2003 - 01.2005

Supervisor for Customer Service and Cashiers

TARGET
01.2000 - 01.2002

BS Degree - Recreation, Parks, and Tourism-Concentration: Therapeutic Recreation, Minor: Psychology

THE UNIVERSITY OF NORTH CAROLINA AT GREENSBORO

MBA - Business Management

INDIANA WESLYAN UNIVERSITY

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