Tiffani Cacy
Melbourne,FL
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Prepares professional, polished statements, and business correspondence.
Overview
8
8
years of professional experience
Work History
Billing Specialist
Tres Vision Group
06.2022 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Maximized revenue potential by identifying and resolving under-billed accounts.
- Worked with multiple departments to check proper billing information.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
Billing Specialist
Knight Neurology
09.2020 - 11.2021
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Strengthened client relationships through effective communication regarding billing issues and concerns.
- Collaborated with the collections team to recover overdue payments from clients, maintaining cash flow and minimizing writeoffs.
- Researched and resolved billing discrepancies to enable accurate billing.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.
Billing Specialist
Fort Worth Physical Therapy
05.2017 - 03.2020
- Assisted in transition to electronic billing, reducing paper waste and improving operational efficiency.
- Collaborated with healthcare team to ensure billing codes were accurately applied, optimizing reimbursement from insurance companies.
- Maintained up-to-date knowledge of billing regulations and compliance requirements, ensuring adherence to legal standards.
- Negotiated with insurance companies to resolve disputed claims, securing rightful payments.
- Generated monthly billing and posting reports for management review.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Education
Southwest High School
Fort Worth, TXSkills
- Billing systems and software
- Insurance verification
- Invoice processing
- Customer service
- Claims processing
- Account reconciliation
- Attention to detail
Timeline
Billing Specialist
Tres Vision Group
06.2022 - Current
Billing Specialist
Knight Neurology
09.2020 - 11.2021
Billing Specialist
Fort Worth Physical Therapy
05.2017 - 03.2020
Southwest High School
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