Tiffani Daniel

• Educated visitors and staff on proper animal care and handling.
• Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
• Consulted with veterinarians to diagnose problems and administered prescribed treatments.
• Trained animals in behavioral compliance or other special routines or commands.
• Followed pet care instructions for dietary needs and medication regimens.
• Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
• Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
• Documented animals' weight, size and condition in computer system for review by senior staff.
• Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
• Kept cages, kennels, play yards, and grooming areas neat and clean.
• Reset procedure rooms between appointments and disinfected equipment.
• Developed and implemented enrichment plans to keep animals healthy and stimulated.
• Washed, trimmed, and brushed animals to maintain good grooming standards.
• Assisted with day-to-day operations, working efficiently and productively with all team members.

• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Stocked our travel trailers before each show, broke it down and took inventory after the show's end.
• Supervised day-to-day operations to meet performance, quality and service expectations. Including monitoring and adjusting nitrogen tank levels, taking sales calls, and putting together orders to get them shipped.
• Established performance goals and recorded them for each show
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Trained personnel in equipment maintenance and safety precautions in dealing with liquid nitrogen, and dry ice.
• Maintained business socials, keeping customers up to date on our whereabouts, as well as any ongoing deals.
• Made collection calls to clients who have fallen behind on payments, and worked out ways to cover their outstanding balance.
• Ordered uniforms for the team members as needed.

• Evaluate animals to determine their temperaments, abilities, or aptitude for training.
• • Feed or exercise animals or provide other general care, such as cleaning or maintaining holding or performance areas.
• • Conduct training programs in order to develop and maintain desired animal behaviors for competition, entertainment, obedience, security, riding and related areas.
• • Keep records documenting animal health, diet, or behavior.
• • Train dogs in human assistance or property protection duties.
• • Examine animals in order to detect symptoms of illness or injury.

• Managed editing and promoting Southern Gospel News Podcast
• Worked with Carriage Nissan, Kia and Mitsubishi advertising their products and increasing online traffic to their socials. Designed and scheduled social media posts on various social platforms such as Facebook, Instagram, Twitter and personal websites.
• Made sales calls, built connections for events.
• Planned, managed and ran events dedicated to spreading information about our clients. Sometimes held on business property, or rented booths at community events.
• Ordered branded merchandise to hand out to the community. Headed the design, ordering and distributing of product at events.
• Headed many projects at once, requiring marketing knowledge.

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Instruct staff on how to handle difficult and complicated sales.
• Plan and prepare work schedules and keep records of employees' work schedules and time cards.
• Establish and maintain relationships with individual or business customers, provide assistance with problems these customers may encounter
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Generated repeat business through exceptional customer service.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

• Place special orders or call other stores to find desired items.

• Watch for and recognize security risks and thefts, and

• Know how to prevent or handle these situations. Inventory stock and requisition new stock.

• Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

• Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers