Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Tiffani Delaune
Assistant
Morgan City,LA
Summary
Overview
16
years of professional experience
7
Certificates
Work History
Russo Clinic
Administrative Secretary
03.2008 - 07.2008
Job overview
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
- Ensured smooth operations during periods of change or expansion by assisting in the onboarding process for new hires
- Responded to inquiries from callers seeking information.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Dr. Charles Broussard
Dental Assistant
07.2008 - 12.2008
Job overview
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Demonstrated proficient x-ray skills, capturing quality images while adhering to strict radiation safety guidelines for both patients and staff members alike.
- Continuously expanded knowledge in the field through professional development courses and workshops, staying up-to-date with industry advancements.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Dr. Robert Adams
Dental Assistant
01.2009 - 08.2012
Job overview
- Proficiently assisted dentist, educated patients on oral hygiene and postoperative instructions, charted patient records and treatment plans, also prepared and sterilized operatory for procedures.
- Expanded knowledge of dental techniques and advancements by attending continuing education courses, applying new learnings to daily practice.
- Optimized inventory management by maintaining accurate records of supplies and equipment usage, minimizing waste, and ordering necessary materials in a timely manner.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Dr. Michael Daigle
Oral Surgeon Assistant
03.2015 - 09.2015
Job overview
- Increased patient satisfaction by addressing concerns and answering questions regarding their treatment plans.
- Supported the oral surgeon in emergency situations, demonstrating quick thinking and effective problem-solving skills under pressure.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Safeguarded patient confidentiality by adhering to HIPAA regulations when handling sensitive information.
- Aided in successful surgical outcomes by accurately preparing instruments and equipment before each procedure.
Washburn Marine Shipyard LLC
Administrator
09.2015 - 07.2016
Job overview
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Managed human resources functions, including hiring, onboarding, and employee evaluations for optimal team performance.
- Assisted in the development of strategic plans aligned with organizational goals by providing valuable input during planning sessions.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Lemon-Aid Shoppe Inc
Secretary/Treasurer
07.2016 - 07.2017
Job overview
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed budgets, assets, portfolios, accounts payable, and receivable and general financial reporting procedures.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Executed financial due diligence tasks on daily basis to maintain optimal company finances.
- Drafted treasury reports to support management decision-making needs.
Coastal Manpower
Cleaning Services
08.2017 - 04.2018
Job overview
- Developed customized cleaning plans tailored specifically to each client''s unique needs.
- Established trust with clients through consistent communication regarding progress updates and any issues encountered during the project.
- Proactively identified potential issues in properties that required special attention or additional services.
- Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
LAPCO Manufacturing
Warehouse Receiving Clerk
04.2018 - 04.2019
Job overview
- Enhanced inventory management through meticulous record-keeping and timely updates in the warehouse management system.
- Assisted in optimizing warehouse layout for efficient space utilization, resulting in better organization and improved workflow.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Permanent Workers
Cleaning Team Leader
05.2016 - 12.2023
Job overview
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Improved team efficiency by implementing streamlined cleaning processes and schedules.
- Optimized staff deployment by strategically assigning tasks based on individual competencies and workload balance.
- Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
- Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
Education
Berwick High School
High School Diploma
University Overview
LSU School of DentistryNew Orleans, LA
Expanded Duty Dental Assistant: Continuing Dental Education
University Overview
Nicholls State University
from Business Law
University Overview
Liberty University
from Bachelor of Science in Law And Policy
05.2001
University Overview
Regent University
from Bachelor in Science in Law And Policy
University Overview
Skills
Employee timesheet processing
Spreadsheet Creation
Report Preparation
Document Preparation
Organizing and Categorizing Data
Database entry
Professional Demeanor
Excellent Communication
Task Prioritization
Certification
CPR &First Aid & AED
Timeline
Warehouse Receiving Clerk
LAPCO Manufacturing
04.2018 - 04.2019
Cleaning Services
Coastal Manpower
08.2017 - 04.2018
Secretary/Treasurer
Lemon-Aid Shoppe Inc
07.2016 - 07.2017
Cleaning Team Leader
Permanent Workers
05.2016 - 12.2023
Administrator
Washburn Marine Shipyard LLC
09.2015 - 07.2016
Oral Surgeon Assistant
Dr. Michael Daigle
03.2015 - 09.2015
Dental Assistant
Dr. Robert Adams
01.2009 - 08.2012
Dental Assistant
Dr. Charles Broussard
07.2008 - 12.2008
Administrative Secretary
Russo Clinic
03.2008 - 07.2008
Liberty University
from Bachelor of Science in Law And Policy
05.2001
Berwick High School
High School Diploma
LSU School of Dentistry
Expanded Duty Dental Assistant: Continuing Dental Education
Nicholls State University
from Business Law
Regent University
from Bachelor in Science in Law And Policy