Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffani Eddy

Charlotte,NC

Summary

Dynamic culinary professional with extensive experience at First Watch, excelling in food handling and customer service. Proven track record of training staff and maintaining high-quality standards, achieving near-perfect customer satisfaction. Highly motivated with strong problem-solving abilities and a commitment to fostering teamwork in fast-paced kitchen environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Lead Line Cook

First Watch
06.2024 - Current
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment
  • Placed and managed produce and truck orders multiple times a week to ensure quality and freshness.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Cultivated a positive working atmosphere among kitchen staff, fostering camaraderie and a strong sense of teamwork.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Trained junior cooks on proper cooking techniques, safety protocols, and kitchen etiquette, promoting a positive work environment.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing.

Prep/Dish/Barista

Community Matters Cafe
01.2024 - 05.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Crew Lead

Charlotte Rescue Mission - Dove's Nest
08.2023 - 01.2024
  • Lead all staff in the kitchen to put out food for breakfast, lunch, and dinner for at least 100 people.
  • Made sure all things were prepared and stations stocked.
  • Maintained proper health code was followed.

Prep Cook

Pier 41 Seafood
08.2020 - 01.2022
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.

Customer Service Manager

Roses
10.2007 - 09.2011
  • Managed 4-6 employees at all times.
  • Performed returns, prices changes, and discounts.
  • Counted till before and after each shift.
  • Performed end of shift closing procedures for each cash register.
  • Verified each cashiers till at end of shift.
  • Counted and maintained change drawer.
  • Scheduled breaks.

Education

Business Administration

Robeson Community College
Lumberton, NC

Skills

  • Food handling expertise
  • Culinary knife techniques
  • Customer service excellence
  • Problem-solving abilities
  • Food assembly
  • Training management
  • Quality control
  • Kitchen organization
  • Food preparation
  • Sanitation practices
  • Safe food handling
  • Inventory control
  • Spoilage prevention
  • Work delegation
  • Allergen awareness
  • Plates presentation
  • Ordering and stocking
  • Workstation organization
  • Highly motivated
  • Line management
  • Back of house operations
  • Professional attitude
  • Attention to detail
  • Time management
  • Stock rotation
  • Meat cutting
  • Crew training

Certification

  • Digital literacy
  • CPR
  • Food handler
  • Servsafe management course

Timeline

Lead Line Cook

First Watch
06.2024 - Current

Prep/Dish/Barista

Community Matters Cafe
01.2024 - 05.2024

Crew Lead

Charlotte Rescue Mission - Dove's Nest
08.2023 - 01.2024

Prep Cook

Pier 41 Seafood
08.2020 - 01.2022

Customer Service Manager

Roses
10.2007 - 09.2011

Business Administration

Robeson Community College

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