Tiffani Ellison
San Bernardino,CA
Summary
Results-driven Security Supervisor at Allied Universal Security Services, recognized for implementing enhanced safety protocols and innovative emergency response strategies. Proven track record in critical thinking and effective communication, leading to streamlined security operations and improved team performance. Expertise in training security personnel to uphold high standards and enhance overall safety, resulting in a measurable decrease in incidents. Committed to advancing operational efficiency through strategic problem-solving and collaborative teamwork.
Overview
22
22
years of professional experience
Work History
Health Care Security Supervisor
Allied Universal Security Services
Fontana, CA
06.2024 - 12.2024
- Supervised team of security personnel, ensuring compliance with all safety protocols and procedures.
- Held routine and surprise drills to keep help security team members practice response plans.
- Monitored CCTV systems to ensure comprehensive surveillance of the facility.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
Security Operations Center Technician
Allied Universal Security Services
Ontario, CA
03.2021 - 06.2024
- Monitored security systems, including firewalls and intrusion detection systems, to identify suspicious activity.
- Developed processes for responding to cyber threats in a timely manner.
- Maintained logs of all security-related activities, including visitors, alarms, and any other relevant information.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Created detailed incident reports following any breach of protocol or violation of policy.
Health Care Security Officer
Allied Universal Security Services
Fontana, CA
12.2020 - 03.2021
- Reviewed incident reports from previous shifts and reported any issues or concerns to management.
- Coordinated with local law enforcement agencies when necessary.
- Maintained accurate records of all incidents that occurred on site.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Provided friendly and professional assistance to employees, visitors and customers.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Interacted with patients, visitors, staff members, law enforcement personnel, and other professionals in a professional manner.
- Maintained high levels of alertness throughout shifts.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Participated in drills designed to test the effectiveness of existing security measures.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Health Care Security Officer
Securitas Security Services USA
Fontana, CA
04.2020 - 12.2020
- Conducted security patrols of healthcare facilities to ensure safety and security.
- Reviewed incident reports from previous shifts and reported any issues or concerns to management.
- Inspected doors, windows, locks, gates, and fences in order to ensure they are secure.
- Verified photo IDs and tickets to allow guests passage.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Responded to alarms and conducted investigations as required.
Cashier
Churches Chicken
San Bernardino, CA
10.2018 - 04.2020
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Helped customers find specific products, answered questions, and offered product advice.
- Welcomed customers, offering assistance to help find store items.
- Answered customers' questions and provided information on store procedures or policies.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed sales transactions to prevent long customer wait times.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Scanned items and checked pricing on cash register for accuracy.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed customer payments quickly and returned exact change and receipts.
CEO
Self-employeed
Los Angeles, CA
05.2003 - 10.2019
- Developed long-range plans for business growth, resulting in increase in annual sales.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Implemented technological solutions designed to improve operational effectiveness.
- Analyzed market trends and customer data to inform decision-making processes.
- Reviewed current systems and processes regularly for potential improvements or upgrades.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Led strategic planning and execution to enhance profitability and company growth.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Introduced innovative approaches that improved efficiency while reducing costs.
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Developed strategies for improving customer service standards throughout the company.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Represented the organization at conferences, events, and networking activities as needed.
Education
No Degree - Pharmacy
4D Success
Colton, CA06.2003
Skills
- Security Team Coordination
- First Aid Training
- Intruder Response and Removal
- Emergency Response
- Verbal and Written Communication
- Attentive and Observant
- Customer Service
- Professional Demeanor
- Incident Reporting
- Team Leadership
- Cooperative Attitude
- Data Entry
- Active Listening
- Adaptable and Flexible
- Honest and Ethical
- Reliable and Responsible
- Memo preparation
- Mail handling
- Filing
- Scheduling
- Letter preparation
- Records retrieval
- Check processing
- Critical thinking
- Business correspondence
- Recordkeeping
Timeline
Health Care Security Supervisor
Allied Universal Security Services
06.2024 - 12.2024
Security Operations Center Technician
Allied Universal Security Services
03.2021 - 06.2024
Health Care Security Officer
Allied Universal Security Services
12.2020 - 03.2021
Health Care Security Officer
Securitas Security Services USA
04.2020 - 12.2020
Cashier
Churches Chicken
10.2018 - 04.2020
CEO
Self-employeed
05.2003 - 10.2019
No Degree - Pharmacy
4D Success
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