Summary
Overview
Work History
Education
Skills
Websites
Interests
Timeline
Generic

Tiffani Eubanks

Eastland,Texas

Summary

Proven track record in enhancing customer satisfaction and boosting sales at Skinny Body Care, showcasing exceptional problem-solving and digital marketing skills. Adept at fostering teamwork and collaboration, consistently exceeded customer service goals. Demonstrated flexibility and adaptability across various roles, significantly improving process efficiencies without compromising quality.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Self Employed

Myself
04.2023 - Current
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Worked well in a team setting, providing support and guidance.
  • Ran Chat support for new customers and distributors

Customer Support

Lets Get Healthy One Day at a Time
10.2012 - Current
  • Provided exceptional customer support by addressing concerns promptly and professionally.
  • Implemented quality assurance measures to ensure consistent delivery of top-notch customer support services.
  • Provided ongoing training for team members, enhancing their knowledge of products, services, and best practices in customer support.
  • Participated in ongoing training programs to expand product knowledge and enhance customer support skills.

Customer Service Cashier

Walmart
04.2023 - 05.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.

Cashier

Stolz Northwest Inc
09.2021 - 09.2022
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Quality Control Assistant

Whittier Seafood
05.2020 - 09.2020
  • Supported continuous improvement initiatives by actively participating in meetings and offering insights on potential solutions.
  • Promoted safety awareness among team members, resulting in an accident-free workplace during my tenure as Quality Control Assistant.
  • Demonstrated adaptability in adjusting to changing demands and priorities within the manufacturing environment while maintaining high-quality standards.
  • Collaborated with cross-functional teams to identify root causes of quality issues, leading to process improvements.

Quality Control Officer

Whittier Seafood
05.2019 - 09.2019
  • Kept equipment operating and in good condition by performing quality checks and calling in for repairs when needed.
  • Collaborated with production teams to identify areas for improvement and implement corrective actions for better product outcomes.
  • Approved incoming materials by confirming specifications and taking measurement tests.
  • Maintained up-to-date knowledge of industry best practices through regular professional development opportunities, leading to increased proficiency in role responsibilities.

Online Sales Representative

Skinny Body Care
10.2012 - 06.2015
  • Enhanced customer satisfaction by providing timely and accurate responses to inquiries and concerns.
  • Boosted online sales by developing and implementing effective digital marketing strategies.
  • Increased repeat customers through personalized follow-up communications and targeted promotions.
  • Trained new hires on company policies along with selling techniques specific to our products, ensuring consistent sales team performance.

Cashier

Winn Dixie Grocery Store
07.2009 - 03.2011
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Barista

Target/Starbucks
04.2006 - 05.2008
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Associate of Science - Secretarial

Capital Business College
Olympia, WA
06-2004

High School Diploma -

Tumwater High School
Tumwater, WA
06-1987

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Flexible and Adaptable
  • Multitasking
  • Dependable and Responsible
  • Computer Skills
  • Active Listening
  • Calm Under Pressure
  • Problem Resolution
  • Decision-Making

Interests

  • I participate in low-impact exercises to strengthen core muscles
  • Blogging/Vlogging
  • Watching Movies and TV Shows
  • Horseback Riding
  • Web Development and Design
  • Camping
  • Blogging

Timeline

Self Employed

Myself
04.2023 - Current

Customer Service Cashier

Walmart
04.2023 - 05.2024

Cashier

Stolz Northwest Inc
09.2021 - 09.2022

Quality Control Assistant

Whittier Seafood
05.2020 - 09.2020

Quality Control Officer

Whittier Seafood
05.2019 - 09.2019

Customer Support

Lets Get Healthy One Day at a Time
10.2012 - Current

Online Sales Representative

Skinny Body Care
10.2012 - 06.2015

Cashier

Winn Dixie Grocery Store
07.2009 - 03.2011

Barista

Target/Starbucks
04.2006 - 05.2008

Associate of Science - Secretarial

Capital Business College

High School Diploma -

Tumwater High School
Tiffani Eubanks