Tiffani Filippi
Potosi,MO
Summary
Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician Certification Exam Facilitator
Walgreens
Ironton, MO
06.2024 - Current
- Participated in continuing education programs designed to enhance job knowledge.
- Maintained records of attendance, participation, and other relevant information.
- Developed and implemented training programs to increase participant knowledge and understanding of relevant topics.
- Created a safe environment for participants to express their opinions without fear of judgement or criticism.
- Adapted instruction methods based on participant feedback and engagement levels.
- Managed multiple projects simultaneously while maintaining quality standards.
- Supported learners by providing additional guidance where necessary.
- Organized materials and resources required for each session in advance.
Senior Certified Pharmacy Technician
Walgreens
Ironton, Missouri
07.2021 - Current
- Filled prescriptions accurately under the direction of a pharmacist.
- Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
- Verified patient information, including allergies, drug interactions, and contraindications.
- Conducted regular audits of medication inventories in order to identify discrepancies.
- Compounded and dispensed medications according to physician orders.
- Monitored expiration dates on medications in order to maintain product integrity.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
Education
Associate of Applied Science - Business Management - Microcomputer
Mineral Area College
Park Hills, MO05-2015
Skills
- Inventory management
- Insurance processing
- Record keeping
- Effective communication
- Team collaboration
- Problem solving
- Time management
- Attention to detail
- Confidentiality and HIPAA
- Workflow optimization
- Problem-solving skills
- New hire onboarding
Timeline
Pharmacy Technician Certification Exam Facilitator
Walgreens
06.2024 - Current
Senior Certified Pharmacy Technician
Walgreens
07.2021 - Current
Associate of Applied Science - Business Management - Microcomputer
Mineral Area College