Microsoft Excel
TIFFANI GONG
MBA
Sugar Land,TX
Summary
Dedicated and results-driven Project Specialist with 5+ years of experience in planning, executing, and managing projects across diverse industries. Proven track record of delivering projects on time, within scope, and in alignment with strategic objectives. Adept at collaborating with cross-functional teams, analyzing project requirements, and implementing effective solutions. Excellent communication and leadership skills with a strong ability to coordinate tasks, set priorities, and drive project success.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Project Specialist
Houston Methodist, Texas Medical Center
Houston, TX
12.2022 - Current
- Lead 15 projects simultaneously, ranging from operational to clinical to financial.
- Collaborated with cross-functional teams to define project scopes, objectives, and deliverables, ensuring alignment with organizational goals.
- Developed comprehensive project plans, including timelines, budgets, resource allocation, and risk management strategies.
- Conducted regular project status meetings, providing stakeholders with updates on progress, issues, and mitigation plans.
- Identified potential roadblocks and bottlenecks, implementing corrective actions to keep projects on track and ensure timely delivery.
- Managed project budgets, closely monitoring expenses and resource utilization to achieve cost-effective project outcomes.
- Fostered strong relationships with stakeholders, addressing concerns, managing expectations, and ensuring high levels of satisfaction.
- Prepared and presented detailed project reports, showcasing accomplishments, challenges, and lessons learned to facilitate continuous improvement.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes
Lead Coordinator, Business Operations
Baylor College Of Medicine, Texas Medical Center
Houston, TX
10.2019 - 12.2022
- Streamlined project coordination by implementing efficient scheduling and communication strategies.
- Assist in preparing, tracking, and projecting annual operating budgets.
- Prioritized competing deadlines effectively in a fast-paced environment, ensuring that all projects were completed on time without compromising quality.
- Provide analytical and technical support to department management.
- Successfully track department expenditures and process invoices.
- Lead and coordinate project-oriented assignments.
- Assist in all departmental financial operations, including budget monitoring and financial reporting.
- Disseminate charge capture reports, consolidate census reports, and present productivity reports at monthly meetings.
- Manage FTE allocations for salaried providers.
- Ensure correct payments and invoices from affiliates and partners.
- Create and distribute financial reports using various software.
- Implement hours tracking system and disseminate monthly hours letters.
- Engage with contacts to gather data for strategic initiatives.
- Oversee departmental projects and maintain project records. Support for Research Operations:
- Handle research invoicing and maintain an accounting tracker.
- Submit agreements and proposals via BRAIN system.
- Manage service agreements and procurement needs. Executive Support:
- Manage daily office operations for Department Chair.
- Support faculty recruitment and scheduling. Academic Coordinator/Temp:
- Assist with HR credentialing and onboarding.
- Support residency interviews and rotations.
Travel & Labor Coordinator
2020 Exhibits, Inc
09.2016 - 02.2019
- Managed hotel expenditures of $1.2 million/annually
- Managed travel of 100 employees in six cities & controlled travel expenses
- Executed urgent requests & coordinated changes with minimal penalty fees
- Processed per diem checks and necessary travel advances for each unique project
- Performed account reconciliation, and analyzed costs & approved reimbursement requests
Office Manager/Executive Assistant/Trade Shows & Travel Coordinator
Laser Shot, Inc
09.2015 - 04.2016
- Managed petty cash, accounts payable, expense reports, travel advances, per diems, and other expenses
- Coordinated complex travel arrangements & organized 70 annual trade shows & product demonstrations
- Maintained cost-effectiveness on travel expenditures
- Driven complex executive and team calendars
Executive Assistant to President
Sophie Wines, Co. Ltd.
12.2012 - 08.2015
- Provided support to the President
- Created expense reports, budgets and filing systems for management team.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
Executive Assistant & Office Manager
Sinopec International Petroleum
12.2011 - 12.2012
- Oversaw daily administrative operations, expenses, per diem & petty cash
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly
- Supported Executives in coordinating weekly meetings & kept detailed meeting minutes
- Produced bi-weekly financial reports for CFO
- Planned and organized projects and events
- Negotiation with subcontractors and vendors
- Supervising five other administrative staff
Education
MBA - Project Management
Amberton University
Garland, TX 03.2022 - 05.2024
BBA - Business Administration, International Business
Loyola University Chicago
Chicago, IL 08.2007 - 05.2009
BBA - Business Administration, Finance
Loyola University of Chicago
Chicago, IL 08.2007 - 05.2009
Skills
Project Management
Self-motivated
Resourceful in seeking solutions
Professional handling of exposure to confidential/sensitive information
Team Collaboration
Strategic Planning
Task Coordination
Risk Management
Stakeholder Engagement
Problem Solving
Communication
Software
Cube Report
Power Bi
Microsoft Word
Timeline
Project Specialist
Houston Methodist, Texas Medical Center
12.2022 - Current
MBA - Project Management
Amberton University
03.2022 - 05.2024
Lead Coordinator, Business Operations
Baylor College Of Medicine, Texas Medical Center
10.2019 - 12.2022
Travel & Labor Coordinator
2020 Exhibits, Inc
09.2016 - 02.2019
Office Manager/Executive Assistant/Trade Shows & Travel Coordinator
Laser Shot, Inc
09.2015 - 04.2016
Executive Assistant to President
Sophie Wines, Co. Ltd.
12.2012 - 08.2015
Executive Assistant & Office Manager
Sinopec International Petroleum
12.2011 - 12.2012
BBA - Business Administration, International Business
Loyola University Chicago
08.2007 - 05.2009
BBA - Business Administration, Finance
Loyola University of Chicago
08.2007 - 05.2009