Summary
Overview
Work History
Education
Skills
Timeline
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Tiffani Hausch

Binghamton

Summary

Dynamic Packaging Machine Operator with a proven track record at Frito-Lay, excelling in efficiency optimization and quality assurance. Demonstrated strong problem-solving skills while troubleshooting machine issues and enhancing production processes. Recognized for training new employees and fostering teamwork, contributing to a high-performing work environment.

Overview

16
16
years of professional experience

Work History

Packaging Machine Operator

Frito-Lay
03.2017 - Current
  • Troubleshot machine alarms and jams, repairing machines and thoroughly documenting results.
  • Replenished packaging supplies such as printer ribbons and stickers.
  • Assisted in training new employees on proper machine operation, safety protocols, food safety and company policies.
  • Improved packaging efficiency by implementing standardized operating procedures for machines.
  • Maintained high quality standards by routinely inspecting finished products defects.
  • Maintained optimal efficiency carrying out simple hourly maintenance on machines.
  • Weighed products after packaging to assess quality

Crew Member

Dunkin' Donuts
10.2023 - 10.2024
  • Worked front counter, drive-thru, grill & prep.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Became familiar with products to answer questions and make suggestions.

Assistant Manager

Biglots
01.2012 - 03.2017
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with co-workers and customers.
  • Balanced the safe, and counted each drawer down & back up, ensuring each deposit was correct.
  • Completed regular inventory counts to verify stock levels.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Trained new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Scheduled Live & Drop trucks for freight
  • Set up & assisted with the unloads of merchandise.
  • Organized departments
  • Assisted in customer ordering special requests

Assistant Key Holder

Goodwill Store
08.2012 - 01.2017
  • Provided exceptional customer service, resulting in increased repeat business and positive reviews.
  • Facilitated efficient check-out experiences by quickly processing transactions and resolving any issues that.
  • Coordinated with fellow staff members to ensure all daily tasks were completed efficiently, contributing to a smooth operation of the store.
  • Contributed to a positive store environment by maintaining clean, well-organized displays and merchandise areas.
  • Aided in visual merchandising efforts, creating eye-catching displays that attracted customers and promoted specific products effectively.
  • Opening/closing duties which included preparing registers, securing the premises, and performing end-of-day financial reconciliation tasks accurately.
  • Helped hire and then train new hires on company policies, procedures, and product knowledge, ensuring seamless integration into the team.

Crew Member

Mcdonalds
01.2009 - 04.2011
  • Took orders, prepared meals, and collected payments.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

High School Diploma -

Windsor Centeral School District
Windsor, NY
06.2011

Skills

  • Machine operation
  • Production monitoring
  • Stress tolerance
  • Efficiency optimization
  • Product inspection
  • Count verification
  • Production goals
  • Sealing
  • Product sampling
  • Packing
  • Ergonomics
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking Abilities
  • Troubleshooting skills
  • Organizational skills
  • Basic computer skills
  • Package labeling
  • Machine adjustment
  • Operational efficiency
  • Preventive Maintenance
  • Quality assurance

Timeline

Crew Member

Dunkin' Donuts
10.2023 - 10.2024

Packaging Machine Operator

Frito-Lay
03.2017 - Current

Assistant Key Holder

Goodwill Store
08.2012 - 01.2017

Assistant Manager

Biglots
01.2012 - 03.2017

Crew Member

Mcdonalds
01.2009 - 04.2011

High School Diploma -

Windsor Centeral School District

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Tiffani Hausch