- Getting involved in local advocacy groups to promote positive change in the community
- Youth Development Programs
- Community Cleanup
- Offering time and support to shelters for the homeless, women, and animals
- Fundraising Events
- Animal Welfare Advocacy
- Volunteer Work
- Environmental Stewardship
- Participating in fundraising events to support local charities, schools, or community projects
- Homelessness Outreach
- Outdoor Recreation
- Volunteering
- Horseback Riding
- Gardening
- Camping
- Volunteer Travel
- Historical Exploration
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Train Travel
- Road Trips
Tiffani Holocher
Spencerville,Indiana
Summary
Dynamic professional with a proven track record at USPS, excelling in customer service and team collaboration. Recognized for implementing process improvements that enhanced operational efficiency. Strong communicator and critical thinker, adept at problem-solving and maintaining high standards under pressure. Committed to fostering positive relationships and delivering exceptional service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
2
2
Certification
Work History
Self Employed
Self
09.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Branch Postmaster
USPS
10.2016 - 06.2018
- Managed daily operations of branch, ensuring efficient postal services and customer satisfaction.
- Supervised staff, providing training and support to enhance team performance and service delivery.
- Implemented process improvements to streamline mail sorting and distribution procedures.
- Oversaw inventory management, maintaining adequate supplies for smooth branch functioning.
- Developed community outreach initiatives to promote postal services and engage local customers.
- Ensured compliance with postal regulations, enhancing operational integrity and security measures.
- Analyzed customer feedback to identify service gaps, driving enhancements in service quality.
- Developed strong relationships with local businesses, promoting postal services and generating revenue growth.
- Conducted regular audits of branch activities, identifying areas for improvement and implementing corrective measures as needed.
- Maintained strict adherence to safety protocols within the branch, creating a secure working environment for all employees.
- Collaborated with the marketing team to promote new products and services within the community.
- Streamlined daily branch operations for increased efficiency and productivity.
- Implemented strategies for better organization of mail processing, reducing delivery delays.
- Prepared detailed reports on branch performance for upper management review, recommending changes where necessary to improve operational effectiveness.
- Coordinated with regional postmasters to address issues, share best practices, and ensure seamless service delivery across locations.
- Handled escalated customer complaints effectively, resolving issues promptly while maintaining a professional demeanor.
- Ensured compliance with all USPS regulations, maintaining high standards in mail security and confidentiality.
- Managed financial transactions, ensuring accuracy with cash handling and record-keeping tasks.
- Assisted in developing annual budgets, monitoring expenses closely throughout the year to prevent overspending.
- Facilitated communication between various departments within the branch, promoting collaboration towards common goals.
- Enhanced customer satisfaction by providing timely and efficient postal services to the community.
- Assisted customers in determining proper postal service to align with individual needs.
Alger County EMS
Alger County
01.2015 - 04.2018
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
No Degree - Criminal Justice
Indiana Business College
Fort Wayne, IN03-2008
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Verbal communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved hunger which led to a local food drive.
- Achieved a local food drive through effectively helping with putting groups together that could accomplish a massive food drive.
- We fed over 10,000 families during the Corona Virus health crisis.
Certification
- Medical First Responder, Alger County EMS - [2014-2016]
Emergency Medical Technician Training - [2016-2018]
Interests
Work Preference
Work Type
Part TimeLocation Preference
RemoteTimeline
Self Employed
Self
09.2021 - Current
Branch Postmaster
USPS
10.2016 - 06.2018
Alger County EMS
Alger County
01.2015 - 04.2018
No Degree - Criminal Justice
Indiana Business College