Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
TIFFANI KANE

TIFFANI KANE

Assistant Store Manager
Kennesaw,GA

Summary

To help promote growth within the company and provide an amazing experience for customers.

Overview

20
20
years of professional experience
4
4
years of post-secondary education

Work History

Assistant Store Manager

09.2020 - Current
  • Milestones:TopinsalesfortwoLeVianshows,$52,000and$21,000respectively
  • Certified Diamontologist specializing in bridal jewelry
  • Developed expert-level product knowledge of fine jewelry
  • Reach or exceed daily sales goals
  • Build and maintain customer relationships by following up via phone and email on purchases, notifying of events, sales, and new productions in a timely manner
  • Assist in managing a $2.5 million store
  • Process payroll and other office duties
  • Solve customer service problems in a timely manner.

WINE SALES ASSOCIATE

Total Wine & More
Kennesaw, GA
09.2018 - 08.2020
  • Provide excellent customer service
  • Reach or exceed daily sales goals
  • Wedding consultations

CHIROPRACTIC ASSISTANT/RECEPTIONIST, MASSAGE THERAPIST

McIntyre Family Chiropractic and Wellness
Marietta, GA
08.2015 - 09.2018
  • Administrative work verifying insurance
  • Organize patient records from current to 10+ years, including personal injury cases
  • Take x-rays of new patients and upon Doctor’s request
  • Call insurance and attorney offices to inquire status of personal injury cases
  • Perform custom 60- and 90-minute massage sessions based on client’s needs

Team Lead Merchandiser

Plant Partners, Inc
Marietta, GA
2016.03 - 2016.12
  • Established strong vendor relationships to maintain and support business.
  • Verified products appeared at correct locations in proper quantities.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.

Massage Therapist

Facelogic
Roswell, GA
01.2011 - 05.2013
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
  • Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.

Massage Therapist

Zenergize
Roswell, GA
05.2010 - 01.2011
  • Performed aroma therapies and specialized relaxation techniques.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
  • Established and implemented massage protocols and procedures.
  • Utilized hot stones, aromatherapy and other therapeutic treatments.

Massage Therapist

Massage Heights
Sandy Springs, GA
01.2010 - 05.2010
  • Assessed medical histories and conditions of clients to determine contraindications to massage services.
  • Performed sanitization tasks to keep massage environment clean and safe.
  • Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
  • Offered aromatherapy, hot stones and cupping as part of massage treatments.
  • Assessed clients carefully to determine massage needs and potential problems due to individual physical conditions.
  • Performed aroma therapies and specialized relaxation techniques.
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.

Administrative Assistant

Red Cross
Douglasville, GA
2009.05 - 2010.01
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Administrative Assistant

GMT International
Villa Rica, GA
08.2006 - 08.2008
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Support to HR and Office Manager
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Created and maintained databases to track and record customer data.
  • Managed filing system, entered data and completed other clerical tasks.

Administrative Assistant

Preferred Rubber
Tallapoosa, GA
04.2004 - 02.2006
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Performed research to collect and record industry data.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Managed filing system, entered data and completed other clerical tasks.
  • Created and maintained databases to track and record customer data.

Education

B.A. - Marketing

University of Arizona – Global Campus
08.2020 - 10.2023

Massage

Academy of Somatic Healing Arts, TherapyAugusta Technical College
01.2009 - 10.2009

Computer Science

Jan 2004

Skills

  • Quick learning skills
  • Great customer service skills
  • Clear verbal and written communication skills
  • 65 WPM
  • Team worker
  • Knowledge of MS Word and Excel
  • Knowledge of computer components and installation
  • Knowledge of Windows Operating systems
  • Goals and Performance
  • Employee Scheduling
  • Sales Expertise
  • Records Maintenance
  • Time Management
  • Database Management

Timeline

Assistant Store Manager

09.2020 - Current

B.A. - Marketing

University of Arizona – Global Campus
08.2020 - 10.2023

WINE SALES ASSOCIATE

Total Wine & More
09.2018 - 08.2020

Team Lead Merchandiser

Plant Partners, Inc
2016.03 - 2016.12

CHIROPRACTIC ASSISTANT/RECEPTIONIST, MASSAGE THERAPIST

McIntyre Family Chiropractic and Wellness
08.2015 - 09.2018

Massage Therapist

Facelogic
01.2011 - 05.2013

Massage Therapist

Zenergize
05.2010 - 01.2011

Massage Therapist

Massage Heights
01.2010 - 05.2010

Administrative Assistant

Red Cross
2009.05 - 2010.01

Massage

Academy of Somatic Healing Arts, TherapyAugusta Technical College
01.2009 - 10.2009

Administrative Assistant

GMT International
08.2006 - 08.2008

Administrative Assistant

Preferred Rubber
04.2004 - 02.2006

Computer Science

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TIFFANI KANEAssistant Store Manager