Tiffani McCullough
Marysville
Summary
Dynamic administrative professional with a proven track record at DaVita, excelling in electronic health records management and quality assurance. Skilled in project management and patient communication, I consistently drive compliance and enhance operational efficiency. Known for meticulous attention to detail and problem-solving abilities, I deliver results that meet and exceed expectations.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
DaVita
Arlington
12.2024 - Current
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed and invoiced records requests from patients, providers and third parties.
- Implemented updates and improvements to electronic health records systems as directed.
- Performed data entry into electronic health record systems.
- Scanned and converted paper records to digital format, ensuring clear and legible documents.
- Reviewed medical records to ensure accuracy and completeness.
- Accurately entered patient information into electronic health record systems.
- Conducted quality assurance audits of medical records for compliance with state regulations.
Server
Cracker Barrell
Bakersfield
08.2022 - 10.2024
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Served food and beverages to patrons and confirmed complete orders.
- Provided exceptional service to high volume of daily customers.
- Trained new employees on restaurant procedures and plating techniques.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Banquet Manager
Bakersfield Country Club
Bakersfield
07.2015 - 08.2022
- Trained new banquet staff on service standards, procedures, and company policies.
- Conducted pre-event briefings with staff to communicate event details and client expectations.
- Managed a team of banquet servers, assigning tasks and monitoring performance for quality service.
- Coordinated setup, execution, and breakdown of banquet events, ensuring seamless operations.
Project Coordinator/Administrative Assistant
Hardt Construction Services
Bakersfield
08.2019 - 08.2020
- Drafted presentations outlining the current state of specific projects for review by senior managers.
- Managed portfolio of projects to drive on-time deliverables within scope and budget.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
Education
Bachelor of Science - Healthcare Information Management
Western Governors University
Salt Lake City, UTSkills
- Electronic health records
- Data analysis
- Quality assurance
- Regulatory compliance
- Patient communication
- Project management
- Attention to detail
- Problem solving
- Data entry
- Deadline oriented
- Data retrieval systems
- Information management
Timeline
Administrative Assistant
DaVita
12.2024 - Current
Server
Cracker Barrell
08.2022 - 10.2024
Project Coordinator/Administrative Assistant
Hardt Construction Services
08.2019 - 08.2020
Banquet Manager
Bakersfield Country Club
07.2015 - 08.2022
Bachelor of Science - Healthcare Information Management
Western Governors University
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