Tiffani Moore
Pearland
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Queen Aesthetics Wellness And Beauty Studio
04.2022 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Waitress
Seaside Lounge
06.2020 - 10.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Waitress/Bottle Girl
The Address Houston
08.2018 - 10.2018
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
Administrative Assistant
Super Hair Xpress
11.2017 - 10.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and maintained databases to track and record customer data.
- Assisted coworkers and staff members with special tasks on daily basis.
Hostess
Prospect Park Galleria
09.2016 - 12.2016
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Hostess
Carinos Italian Grill
10.2015 - 05.2016
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Science - Biology
Texas Southern University
Houston, TX08.2026
No Degree - Certified Phlebotomist Technician
The Vein Academy
Houston, TX02.2023
Esthetics
Ogle School Hair Skin Nails
Stafford, TX2019
High School Diploma -
Manvel High School
Houston, TX05.2016
Skills
- Reservations Coordination
- High-Volume Dining
- Group Reservations Management
- Conflict Resolution
- Dining Area Maintenance
- Server Support
- Systems Evaluation
- Active Learning
- Reservation Planning
- Sales and Marketing
- Service Prioritization
- Guest Relations
- Social Perceptiveness
Accomplishments
Ogle Attendance Award for 109% attendance on 04/09/19
Ogle Attendance Award for 102% attendance on 04/17/19
Ogle Highest Clientele Award on 07/10/19
Ogle Highest Sales Award on 07/10/19
Texas Southern University Honor Society awarded on 03/09/22
Additional Information
Instagram: tifftaughtme__
Certification
Esthetician Student Permit from Ogle School
Esthetician License from Ogle School
Phlebotomy Technician Certification from The Vein Academy Phlebotomy School
Timeline
Administrative Assistant
Queen Aesthetics Wellness And Beauty Studio
04.2022 - Current
Waitress
Seaside Lounge
06.2020 - 10.2021
Waitress/Bottle Girl
The Address Houston
08.2018 - 10.2018
Administrative Assistant
Super Hair Xpress
11.2017 - 10.2018
Hostess
Prospect Park Galleria
09.2016 - 12.2016
Hostess
Carinos Italian Grill
10.2015 - 05.2016
Bachelor of Science - Biology
Texas Southern University
No Degree - Certified Phlebotomist Technician
The Vein Academy
Esthetics
Ogle School Hair Skin Nails
High School Diploma -
Manvel High School
Esthetician Student Permit from Ogle School
Esthetician License from Ogle School
Phlebotomy Technician Certification from The Vein Academy Phlebotomy School
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