Tiffani Salas
Pecos,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Apartment Leasing Consultant
Weidner Property Management
Odessa, TX
09.2023 - 07.2024
- Addressed resident complaints in a timely manner while ensuring compliance with all applicable laws and regulations.
- Monitored rent roll activity on a daily basis to ensure accuracy.
- Ensured apartment availability and rental rates were accurately communicated to potential tenants.
- Generated reports related to occupancy numbers, delinquencies, and rents received as requested by management personnel.
- Collected payments from residents on a monthly basis according to their lease agreement terms.
- Processed applications for prospective tenants and conducted background checks.
- Regularly inspected vacant apartments to ensure they met leasing standards prior to showings.
- Promoted community events through social media platforms or other forms of outreach.
- Responded promptly to emails, phone calls, letters, or other inquiries from existing or potential residents.
- Negotiated lease agreements with new tenants and collected security deposits.
- Organized files for new leases and maintained current files for existing residents.
- Maintained accurate records of unit availability and pricing information.
- Greeted prospective tenants and answered questions about the property.
- Performed periodic market surveys of comparable properties in order to adjust rental rates accordingly.
- Provided tours of available units, models, amenities, and common areas.
- Prepared leases for signature by both tenant and management personnel.
- Assisted in coordinating move-in activities such as scheduling maintenance requests or providing access to the premises.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Assistant Manager
Extra Space Storage
Odessa, TX
11.2021 - 09.2023
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Monitored employee attendance records, timekeeping, and payroll information.
- Developed a system for tracking inventory and ordering supplies as needed.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Resolved conflicts between team members in an effective manner.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
High School Diploma -
Masters ISD
Odessa, TX06-2012
Skills
- Goal-Oriented
- Property Management
- Financial Acumen
- Collection Actions
- Sales and marketing aptitude
- Basic Mathematics
- Business processes and procedures
- Customer Service
- Reporting and Correspondence
- Sales Techniques
- Property Maintenance
- Organized Mindset
Timeline
Apartment Leasing Consultant
Weidner Property Management
09.2023 - 07.2024
Assistant Manager
Extra Space Storage
11.2021 - 09.2023
High School Diploma -
Masters ISD
Similar Profiles
Nicholas DelucaNicholas Deluca
Apartment Leasing Consultant at Weidner Property ManagementApartment Leasing Consultant at Weidner Property Management
DAVID KLINEDAVID KLINE
Service Manager at Weidner Property ManagementService Manager at Weidner Property Management
AMANDA KREPPSAMANDA KREPPS
Community Director at Weidner Property ManagementCommunity Director at Weidner Property Management