Summary
Skills
Work History
Awards
Overview
Generic

Tiffani Taylor

Coral Springs,FL

Summary

Results-driven project manager/analyst with extensive experience and proven history of enhancing e-commerce operations. Proficient in best practices and strategies for merchandising, fulfillment management, content creation, new product launch, and project management. Well-coordinated in addressing problems, investigating root causes and implementing successful resolutions to various supply chain an database issues.

Skills

  • Advanced Excel
  • Amazon Seller Central
  • Amazon Vendor Central
  • Analytics
  • Communication
  • Contract/Price Negotiations
  • Cost reductions
  • E-Commerce
  • GTM Strategy
  • Interpersonal Savvy
  • Jira Fresh Desk
  • KPI Development
  • MailChimp
  • Marketing
  • Marketplace
  • Merchandising
  • New Product
  • Partner Management
  • Price/Cost Analysis
  • Process Improvement
  • Product Management
  • Project Management
  • Project Planning
  • SEO and SEM
  • SOP Creation/Documentation
  • Supply Chain
  • Trade Show Planning
  • Vendor Relations
  • Workflow planning

Work History

ECommerce and Product Manager

Lumen Mundi
Deerfield Beach, FL
05.2022 - Current
  • Oversaw all operations and collaborated with graphic designers and external agencies to create visually appealing assets for ecommerce campaigns, website updates, and marketing initiatives.
  • Implemented ongoing optimizations on website, focusing on driving customer growth and introducing new functionalities.
  • Conducted thorough market research to develop tailored copy and content that resonated with consumers' preferences, habits, and trends.
  • Generated innovative ideas for engaging online marketing and sales campaigns through web and email channels, catering to both B2B and B2C brands.
  • Collaborated with management, sales teams, and vendors to devise effective product sales strategies for web platforms, coordinating promotional materials across social media and print(flyers and catalogs).
  • Analyzed data to generate reports and monitor key performance indicators (KPIs) to inform decision-making processes
  • Ensured accuracy and consistency of product information in internal databases such as Shopify, Accounting Suite, and SAP, making timely updates for new additions, edits, and removals.

Director of ECommerce

Quest Technology, International
Medley, FL
12.2020 - 04.2022
  • Developed and implemented omni-channel sales strategies across multiple online platforms, resulting in increased revenue from Amazon.com, Walmart.com, and Wayfair.com.
  • Optimized fulfillment methods and inventory management to drive sales growth and prevent stockouts.
  • Established partnerships with brick-and-mortar and online commerce platforms, leveraging creative digital assets for enhanced brand visibility and profitability.
  • Transformed social media channels into profitable networks through strategic frameworks and collaborations.
  • Provided analysis and strategic support to implement pricing, tools, and features that drove business improvements.
  • Oversaw development and maintenance of product feeds and content to ensure accurate and engaging online representation.

Senior Product Manager

Electriduct, Inc
Fort Lauderdale, FL
11.2018 - 12.2020
  • Implemented innovative strategies to drive website traffic, boost marketing initiatives, and increase product sales
  • Cultivated profitable relationships with new, existing, and resale vendors for long-term success
  • Streamlined day-to-day operations by identifying and resolving inefficiencies, resulting in increased company productivity and customer retention
  • Identified and capitalized on opportunities to enhance online marketplace and Amazon sales channels
  • Oversaw development and maintenance of product feeds and content for optimized performance
  • Provided analysis and strategic support for the implementation of new pricing, tools, and features essential for business growth

Business Systems Sr. Analyst| CRM Order Management

Office Depot, Inc
Boca Raton, FL
11.2015 - 05.2018
  • Build partnerships with functional business leaders to prioritize their supply chain related needs and to maximize alignment of each channel for efficiency in delivery
  • Identified and resolved root causes of chronic or systemic issues related to the company's top 400 accounts
  • Lead day to day maintenance and support, performance monitoring, and evaluate for opportunities for overall improvement/upgrades
  • Coordinated with account managers to locate and identify problematic or discontinued skus within customer profiles and find alternates
  • Facilitated calls with Sales, Inventory Control, Merchandising and others to discuss and resolve issues
  • Ran weekly/monthly KPI's to track system issues, root causes, warehouse locations, and issue frequency, and accounts affected
  • Internal Systems Used: Fresh Desk, AOPS, RACE

Merchant| Product Manager

CableOrganizer.Com LLC
Fort Lauderdale, FL
01.2012 - 11.2015
  • Strategized and maintained optimal inventory levels, ensuring timely stock replenishment
  • Analyzed and negotiated competitive pricing and favorable terms with suppliers
  • Effectively coordinated price updates and managed vendor relationships
  • Implemented efficient inventory rotations and executed cost-saving bulk purchases
  • Collaborated with cross-functional teams to establish performance metrics that drove results
  • Successfully partnered with a wide network of 200+ vendors to source tailored products for customer satisfaction

New Product Manager| GTM Strategies

CableOrganizer.com
Fort Lauderdale, FL
01.2006 - 06.2012
  • Researched and analyzed various industry trends related to telecom, datacom, and electrical products for future implementation and project planning.
  • Set up new vendor accounts and negotiating terms of purchase.
  • Generated SEO rich product content, text, and articles for each selected product.
  • QA products from initial setup to site launch Maintaining product pricing and links database.
  • Assisted customer service in finding and recommending product solutions for end users.
  • Facilitated vendor product training sessions and meetings.
  • Worked in line with Marketing to recommend products and coordinate product launches.
  • Drafted action plans and led meetings to review product statuses and proposed changes or additions.
  • Launched over 2000 products and coordinated with 150 vendors.
  • Attended tradeshows and assisted in planning strategies.
  • Process Improvements: Create new processes that enable us to launch & grow new partnerships and also provide best-in-class merchant experience
  • Identify, plan, and execute projects and root cause analyses to improve our existing processes for account management and customer programs
  • Design, execute and automate processes to run and optimize the business performance and reliability.

Awards

  • Outstanding Achievement Award- March 2012
  • Employee of The Year- 2012
  • Outstanding Achievement for Video Project - 2014

Overview

18
18
years of professional experience

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Tiffani Taylor