Tiffani Waterfall
North Salt Lake,UT
Summary
Dedicated and hardworking professional with over 15 years of experience in administration, customer service, logistics, warehouse, and maintenance. Thrives in fast-paced environments, prioritizing quality and attention to detail. Demonstrates a strong focus on safety and maintains excellent communication skills.
Overview
12
12
years of professional experience
Work History
Defense Travel Technician
US Air Force Reserve Command
06.2024 - Current
- Ensures compliance with the Joint Travel Regulation (JTR) and other relevant travel policies.
- Assists in the successful deployment, operation, and management of the Defense Travel System (DTS) and monitors travel advances and voucher submissions.
- Assists over 1200 travelers with travel-related questions and issues and Provides training and guidance on using the DTS.
- Screens and verifies travel receipts and supporting documentation.
- Manages government purchase card transactions and oversee travel-related expenses.
- Maintains knowledge of the Defense Travel System, its organizational database, and travel payment system data and demonstrates knowledge of financial management (military pay, civilian pay, and travel).
Operation Management Craftsman
US Air Force Reserve Command
11.2022 - Current
- Optimized and maintained accountability of resources
- Established and managed command and control center operations, customer focal point, and civil engineer material acquisition processes and systems
- Interfaced with host nations on maintenance requirements, purchase agreements, and service contracts
- Managing resources, including personnel, equipment, and materials.
- Developing and maintaining work order priority programs.
- Monitoring work costs to ensure compliance with legal limits or support agreements.
Water & Fuels System Maintenance Craftsman
US Air Force Reserve Command
08.2014 - 10.2022
- Installs, maintains, inspects, and repairs plumbing, water, wastewater, and backflow prevention systems, and components.
- Monitors system operation, install and operate field potable water treatment equipment, and perform inspections and maintenance.
- Knowledge of: nomenclature, types, sizes, and uses of plumbing materials, reading and interpreting drawings and specifications; contingency water and wastewater operations; maintenance of water, waste collection systems; corrosion prevention; military and commercial publications; and environmental regulations.
Operations Coordinator
FEDEX GROUND/HOME DELIVERY
05.2013 - 09.2018
- Maintained and updated o vehicle maintenance information on all assets.
- Ensured contractually agreed upon standards and Department of Transportation (DOT) requirements were adhered to for both company and vendor equipment.
- Created and maintained files in accordance with DOT regulations for all drivers, company and vendor equipment, and ensured that all relevant insurance and maintenance documents were accurate and up to date.
- Provided operational support through the coordination of quality, service and administrative function in the pickup and delivery area.
- Performed process checks to ensure regulatory company and state compliance.
- Monitored facility reporting metrics related to service, safety, cost, and quality on a daily basis.
- Investigated potential performance and delivery issues with Business contacts and Authorized Officers.
- Communicated with Authorized Officers regarding daily delivery operations and load plan changes and implementations.
Education
Associates Degree of Applied Science - CCAF - AL - ELEC-PWR-TECH
COMMUNITY COLLEGE OF THE AIR FORCE
10.2017
Associates Degree of Applied Science -
SNOW COLLEGE
04.2006
Skills
- Hands-on mechanical skills
- Office administration
- Employee record administration
- Vendor relationship management
- Supply ordering
- Logistics coordination
- Order processing
- Shipping procedures
- Skilled in operating office devices
Timeline
Defense Travel Technician
US Air Force Reserve Command
06.2024 - Current
Operation Management Craftsman
US Air Force Reserve Command
11.2022 - Current
Water & Fuels System Maintenance Craftsman
US Air Force Reserve Command
08.2014 - 10.2022
Operations Coordinator
FEDEX GROUND/HOME DELIVERY
05.2013 - 09.2018
Associates Degree of Applied Science -
SNOW COLLEGE
Associates Degree of Applied Science - CCAF - AL - ELEC-PWR-TECH
COMMUNITY COLLEGE OF THE AIR FORCE
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