Tiffania C Reyes

• Analyzed customer feedback and preferences to suggest appropriate products that align with their requirements.
• Contributed to training initiatives focused on refining sales techniques and increasing understanding of product offerings.
• Engaged with clients to strengthen relationships and support sales initiatives.

General Plumbing Supply , Mt. Vernon, NY (08/2024)

Showroom Administrator

• Monitored payroll, credit card purchases and invoicing to prevent financial errors.
• Consulted with clients on the best use of space based on their lifestyle needs.
• Maintained accurate specifications for each project.

• Evaluated creditworthiness of loan applicants through analysis of financial data and credit reports, ensuring informed lending decisions.
• Cultivated relationships with businesses to deliver tailored lending solutions, enhancing client satisfaction and loyalty.
• Negotiated terms, interest rates, and repayment plans for commercial loans, facilitating beneficial agreements for clients and the institution.

• Tracked office supplies inventory levels, placed orders for replenishment, and monitored deliveries upon arrival. Assisted with scheduling appointments for clients and visitors.
• Verified identity documents for new customers prior to account openings to ensure compliance with company policies and improve customer onboarding experience.
• Developed content strategies for social media platforms, including Facebook, Twitter, and Instagram, to engage target audiences and enhance brand visibility.

• Interviewed applicants, assessing financial, credit, and property details to determine loan eligibility.
• Educated customers on diverse loan products and tailored credit options to meet their financial needs.
• Created financial analysis reports on commercial real estate, evaluating borrowers' financial statements, lease reviews, and market trends.

• Evaluated corporate business statements to assess creditworthiness and inform lending decisions.
• Educated customers on loan products and credit options to facilitate informed borrowing choices.
• Created financial analysis reports on commercial real estate, borrowers' financial statements, lease reviews, and market research to support lending strategies.

• Streamlined operations by managing errands such as dropping off lockboxes and handling business correspondence.
• Drafted purchase agreements, disclosures, and other contractual documents, utilizing DocuSign for signature collection and paperwork completion.
• Identified potential listings and coordinated meetings to pursue new opportunities.

• Planned structural changes to enhance functionality and aesthetics based on client preferences.
• Researched and ordered traditional and unconventional supplies to meet project specifications.
• Designed and executed innovative interior layouts for residential and commercial projects.

• Measured rooms and documented information to create accurate layouts.
• Captured project photographs at all stages to keep stakeholders informed, researched fixtures and furnishings to ensure alignment with project requirements and design style.
• Collaborated with clients to understand their needs, translating preferences into functional design solutions.

• Fostered relationships with customers to expand customer base and enhance loyalty and retention.
• Exceeded revenue targets through tailored suggestions of accessories and related items.
• Processed sales transactions efficiently, ensuring accuracy and timeliness.

• Secured long-term accounts by identifying client needs, recommending strategies to enhance brand effectiveness and product benefits, and ensuring timely product delivery
• Developed tool to track and monitor sales opportunities, manage deals in progress, and oversee finished contracts
• Developed and maintained sales database for efficient tracking of customer interactions.

• Maintained accurate specifications for each project,
• Participated in furniture selection and documentation of the specifications. Prepared quotes, CFAs, and purchase order request. Picked up, and returned samples from vendors.
• Collaborated with senior designers to develop material palettes and color schemes

• Conducted price benchmark analysis and collaborated with social media influencers to enhance brand visibility.
•  Managed social media posts through all platforms. Trained new interns on how to perform minor tasks, advised ideas to increase return on investments (ROI).
• Monitored and analyzed social media metrics to evaluate campaign effectiveness and inform future strategies.

• Managed social media accounts, established relationships with influencers, and coordinated product samples for bloggers to enhance brand visibility.
• Collaborated on marketing e-mail campaigns, wrote sales copies, while performing other marketing and communication tasks.