Tiffanie Anzley
Lubbock,TX
Summary
Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.
Overview
7
7
years of professional experience
Work History
Education Aide
Lubbock Independent School District
2020.08 - Current
- Helped teacher prepare instructional material and displays.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Enforced rules and instructions to maintain discipline.
- Cleaned, organized and restocked classrooms for upcoming classes.
Operator Specialist
Covenant Medical Center
2019.11 - Current
- Responded to customer inquiries with patience and positivity to establish excellent first impression.
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Answered average of 100 calls per day and directed to appropriate departments and personnel.
Customer Service Representative
AT&T Mobility
2017.04 - 2020.01
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Associate of Arts - Social Work
South Plains College
Levelland, TX05.2022
Skills
- Cultural Awareness
- Critical Thinking
- Multitasking Abilities
- Flexible and Adaptable
Timeline
Education Aide
Lubbock Independent School District
2020.08 - Current
Operator Specialist
Covenant Medical Center
2019.11 - Current
Customer Service Representative
AT&T Mobility
2017.04 - 2020.01
Associate of Arts - Social Work
South Plains College
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