Tiffanie Byrd
Office Manager
Dry Prong,LA
Summary
Results-driven Administrative Assistant with extensive experience in providing top-tier customer service in fast-paced environments. Known for meticulous attention to detail and adeptness in handling multiple priorities effectively. Strong self-motivation and work ethic enable success in both solo and team-oriented tasks. Pursuing a full-time opportunity that capitalizes on excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Fashion Associate
Walmart
09.2025 - Current
- Managed inventory levels to ensure optimal stock availability and minimize shrinkage.
- Assisted customers with product selection, enhancing shopping experience and driving sales.
- Organized merchandise displays to align with seasonal promotions and store layout standards.
- Trained new associates on best practices for customer service and product knowledge.
- Implemented process improvements that streamlined restocking procedures, improving efficiency.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Maintained understanding of current inventory, merchandising, and in-store placement to inform sales strategy.
Sales Associate
Dollar General
08.2024 - 05.2025
- Running register
- Customer service
- Stocking
- Cleaning
- Price changes
- Setting planograms
- Unloading trucks
- Recovery
- Locate items wanted
- Filled in at multiple chain stores in surrounding areas
Lead Sales Associate
Dollar General
03.2022 - 02.2023
- Trained, coached and mentored new sales associates for maximum performance.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Kept detailed track of sales and customer information in company system.
- Reported sales data to upper management for review.
- Managed efficient cash register operation
- Answered telephone calls to offer information and promote business products.
- Managed rentals and returns processes for diverse customers.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Documented all registers in the computer system for next day bank deposit.
- Finalized sales by completing payments and required paperwork.
- Documented orders in computer system with general conditions and special customer requirements
Legal Secretary
Howard N. Nugent
07.2010 - 12.2016
- Handled office scheduling and made notes for deadlines, motions and other important dates.
- Completed electronic filings, initiated billing statements and managed firm administrative matters.
- Created, indexed and maintained client binders.
- Organized files for court proceedings.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Received and placed telephone calls to clients and prospective clients.
- Diligently edited legal correspondence for grammar and spelling.
- Transcribed legal documents and phone conversations.
- Obtained signatures from attorneys for legal documents.
- Screened telephone calls and forwarded to appropriate departments
Secretary
Beaus & Belles
08.2006 - 02.2009
- Answered multi-line phone system and greeted callers enthusiastically.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to emails and other correspondence to facilitate communication and enhance business flow
- Completed accurate daily report documents, memos and invoices.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Entered data into system and updated customer contacts with information to keep records current.
Education
Medical Assistant - undefined
Blue Cliff College
AlexandriaSkills
- Team management skills
- Inventory control strategies
- Time optimization techniques
- Client engagement and relations
- Payment transaction handling
- Sales processing expertise
- Customer support services
- Opening and closing operations
- Document organization and preparation
- Data integrity checks
- Fashion retail
- Store maintenance
- Friendly and helpful
- Problem-solving
- Honest and dependable
- Time management
- Reliable and responsible
- Attention to detail
- Customer assistance
- Strong communication and interpersonal skills
- Cleaning and sanitizing
- Multitasking Abilities
- Adaptable and flexible
- Organizational skills
- Creative thinking
- Active listening
- Effective communication
Certification
- Certification: Medical
- Date of completion: in progress
Timeline
Fashion Associate
Walmart
09.2025 - Current
Sales Associate
Dollar General
08.2024 - 05.2025
Lead Sales Associate
Dollar General
03.2022 - 02.2023
Legal Secretary
Howard N. Nugent
07.2010 - 12.2016
Secretary
Beaus & Belles
08.2006 - 02.2009
Medical Assistant - undefined
Blue Cliff College