Tiffanie Cash
Saint Charles,MO
Summary
Strategic Senior Employee Relations leader with over 7 years of experience advising executives and political figures on performance, investigations, and workplace culture. Skilled at partnering across workgroups to help drive solutions that align with organizational values. Proficient in HR systems including LERIS, eOPF, and EmPowHR with strong capabilities in stakeholder training, regulatory interpretation, and developing strategic human capital solutions. Track record of implementing strategies that reduce overall risk.
Overview
9
9
years of professional experience
Work History
Senior ER Specialist (Remote)
United States Department of Agriculture
Washington, DC
11.2018 - Current
- Led development and implementation of ER policies and programs aligned with leadership priorities and legal requirements.
- Analyzed ER case data to identify systemic issues and partnered with management and L&D to develop targeted training.
- Partnered across HR and Agency workgroups to ensure compliant and consistent resolution of complex ER issues.
- Conducted fact-finding investigations involving witness interviews and writing reports; process disciplinary actions (written and termination).
- Monitored ER trends to proactively identify risk areas; developed early intervention strategies that reduced formal complaints by 15%.
- Developed a Coach-the-Coach leadership initiative, reducing employee grievances against management by 20% through feedback and focused coaching.
- Provided mentorship and strategic oversight to training ER specialists, fostering skill development and collaboration.
Assistant Store Manager
Victoria's Secret
Saint Louis, MO
08.2017 - 10.2018
- Interpret data tools to manage and increase customer service in a fast-paced, high volume environment with a focus on morale, collaborative team culture, and recognition.
- Facilitated proactive follow-up processes, including conducting interviews to gather insights resulting in process improvements.
- Coached supervisors on resolving performance issues, delivering feedback, and handling employee conflict, resulting in improved team morale, reliability, and customer satisfaction.
Recruiter/Selling Manager
Victoria's Secret
Saint Louis, MO
08.2016 - 08.2017
- Supervised the performance management process, resulting in a 15% improvement year to date in performance evaluation timeliness.
- Responsible for maintaining confidential information, coaching managers and employees, reporting sensitive information per company policies.
- Coordinated on-boarding processes and compensation planning for new hires, streamlining integration and ensuring an equitable workplace.
Education
Master of Arts - Human Resources Development
Webster University
Saint Louis, MOGraduate Certification - Organizational Development
Webster University
Saint Louis, MOMaster of Business Administration -
Webster University
Saint Louis, MOBachelor of Arts - Criminal Justice
Florida A&M University
Tallahassee, FLSkills
- Accommodations
- Advising
- Analytical Skills
- Employee Relations Strategies
- Performance Management
- Grievance Resolution
- Root Cause Analysis
- Mediation
- Training and Development
- Compliance/Risk Management
Websites
Timeline
Senior ER Specialist (Remote)
United States Department of Agriculture
11.2018 - Current
Assistant Store Manager
Victoria's Secret
08.2017 - 10.2018
Recruiter/Selling Manager
Victoria's Secret
08.2016 - 08.2017
Master of Arts - Human Resources Development
Webster University
Graduate Certification - Organizational Development
Webster University
Master of Business Administration -
Webster University
Bachelor of Arts - Criminal Justice
Florida A&M University
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