Tiffanie Cross
Arlington,VA
Summary
Accomplished senior account manager, creative CEO, and strategic visionary. Overseeing diverse accounts, mentoring talent, and forging strategic partnerships for success. Proven track record collaborating with industry giants. Expertise in digital marketing, project management, event planning, and more. A results-driven leader with a knack for exceeding expectations and driving growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Account Manager
Relocity
Arlington, VA
11.2022 - Current
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Collaborated with customers to develop strategic business and account plans.
- Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
- Established, documented and implemented account management processes and procedures.
- Established and maintained good public relations and networking within community to develop business.
- Partnered cross-functionally to identify marketing opportunities to support brand objectives.
- Prepared scripts, reviewed proofs and edited layouts to oversee production of advertising copy.
CEO- Co Founder
Forever Grateful LLC
Arlington, VA
02.2022 - 01.2023
- Led organization by establishing business direction and actualizing operational plans to meet goals.
- Negotiated and approved contracts between company and distributors, suppliers and other external entities.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Increased productivity by creating new policies, objectives and procedures to streamline operations.
- Monitored company performance by measuring and analyzing results and minimizing impact of variances.
- Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
- Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state and local laws and regulations.
- Maintained productive relationships and communication channels across organization.
- Served as strategic advisor and functional expert on critical strategic and operational matters.
Project Manager, Performer
The Walt Disney Company
Anaheim, CA
07.2017 - 01.2019
- Built and established strong partnerships with teams, vendors and contractors.
- Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
- Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
- Created team objectives and roles with specific goals outlined for each individual.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Determined project staffing needs and led resource management.
- Modified project plans when needed to better align with organizational objectives.
Education
Bachelor of Arts - English And Communication Studies
University of San Diego
San Diego, CA05.2008
Skills
- Business Marketing and Communication strategies
- Leadership management trained
- INCOTERM and Omnichannel understanding
- Revenue generation
- Talent management
- Public relations
- Social media marketing
- Marketing automation
- Brand development
- Podcasting
- Digital marketing
- Customer engagement strategies
- Google Analytics proficiency
- Developing partnerships
- Territory Management
- Strategic planning
- Vendor management
- Brand Management
- Business development and planning
- Account management
- Relationship building and management
- Scripting expertise
Certification
- Foundations in Digital Marketing, Google - 2023
- Life Transformation Coach, MsCross Entertainment Inc - 2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Senior Account Manager
Relocity
11.2022 - Current
CEO- Co Founder
Forever Grateful LLC
02.2022 - 01.2023
Project Manager, Performer
The Walt Disney Company
07.2017 - 01.2019
Bachelor of Arts - English And Communication Studies
University of San Diego
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