Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffanie Daniels

Bangor,ME

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Omni Experience Supervisor

Bj's Wholesale Club
03.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Achieved results by working with staff to meet established targets.

Direct Support Professional

Sweetser
09.2019 - 02.2020
  • Maintained clean, safe, and well-organized patient environment.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Shift Supervisor

KFC Taco Bell
06.2016 - 06.2019
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.

Education

Associate of Science - Human Services

Eastern Maine Community College
Bangor, ME
05.2024

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Client Advocacy
  • Self-Care Awareness
  • Substance Abuse Counseling
  • Motivational Interviewing
  • Cultural Competency
  • Case Documentation
  • Group facilitation
  • Treatment Planning

Timeline

Omni Experience Supervisor

Bj's Wholesale Club
03.2022 - Current

Direct Support Professional

Sweetser
09.2019 - 02.2020

Shift Supervisor

KFC Taco Bell
06.2016 - 06.2019

Associate of Science - Human Services

Eastern Maine Community College

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Tiffanie Daniels