Tiffanie Davies
Taylorsville,Utah
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Exxon Mobil. Skilled in cash management and fostering strong relationships, I excel in multitasking and problem-solving to achieve results. Demonstrated success in improving efficiency and profitability through effective team management and strategic planning.
Overview
11
11
years of professional experience
Work History
E Commerce Clerk
Smiths Food And Drug
09.2020 - 06.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Baker/packager
Smiths Food And Drug
10.2019 - 09.2020
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Asst Manager/cashier
7-eleven
07.2018 - 06.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
General Manager
Exxon Mobil
09.2013 - 08.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Ged -
Steven Heneger
Murray, UT08.2014
Skills
Telephone Etiquette
Timeline
E Commerce Clerk
Smiths Food And Drug
09.2020 - 06.2024
Baker/packager
Smiths Food And Drug
10.2019 - 09.2020
Asst Manager/cashier
7-eleven
07.2018 - 06.2019
General Manager
Exxon Mobil
09.2013 - 08.2017
Ged -
Steven Heneger
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