Tiffanie Davies
Taylorsville,Utah
Summary
Proven leader with a track record of enhancing customer satisfaction and streamlining operations at Exxon Mobil. Skilled in cash management and fostering strong relationships, I excel in multitasking and problem-solving to achieve results. Demonstrated success in improving efficiency and profitability through effective team management and strategic planning.
Overview
11
11
years of professional experience
Work History
E Commerce Clerk
Smiths Food And Drug
West Jordan, UT
09.2020 - 06.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Baker/packager
Smiths Food And Drug
West Jordan, UT
10.2019 - 09.2020
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Asst Manager/cashier
7-eleven
Taylorsville, UT
07.2018 - 06.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
General Manager
Exxon Mobil
Salt Lake City, UT
09.2013 - 08.2017
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Ged -
Steven Heneger
Murray, UT08.2014
Skills
Telephone Etiquette
Customer Satisfaction
Cash Handling
Cash Management
Administrative Support
Filing systems
Administrative tasks
Relationship Building
File Maintenance
File and database management
Point of sale operation
Bookkeeping
Expense Reports
Multitasking
Multitasking Abilities
Attention to Detail
Time Management
Customer Communication
Flexible and Adaptable
Organizational Skills
Problem-Solving
Data Entry
Excellent Communication
Record Sorting and Filing
Timeline
E Commerce Clerk
Smiths Food And Drug
09.2020 - 06.2024
Baker/packager
Smiths Food And Drug
10.2019 - 09.2020
Asst Manager/cashier
7-eleven
07.2018 - 06.2019
General Manager
Exxon Mobil
09.2013 - 08.2017
Ged -
Steven Heneger