Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffanie Dunlap

Chandler,USA

Summary

Seasoned administrative professional with extensive experience in project management and diverse office roles, demonstrating exceptional organizational skills, time management, and a keen attention to detail. Thrives in fast-paced environments, actively seeking collaborative team environments and possessing strong communication skills

Knowledgeable [Desired Position] with strong track record in coordinating complex schedules and managing logistical details. Skilled at optimizing team workflows and ensuring seamless operations, leading to improved efficiency and timely project completion. Demonstrated proficiency in communication and organizational skills to meet dynamic and evolving needs.

Overview

14
14
years of professional experience

Work History

Schedule Coordinator

Always Best Care
01.2025 - Current
  • Matching caregiver skills and availability with client needs, optimizing schedules to ensure consistent and efficient care.
  • Excellent verbal and written communication skills to interact with clients, caregivers, and other staff.
  • Strong ability to manage multiple tasks, prioritize effectively, and maintain accurate records.
  • Serving as a point of contact between caregivers, clients, and families, addressing concerns and ensuring smooth communication.
  • Supporting administrative duties, including maintaining records, processing paperwork, and managing communication.
  • Ability to identify and resolve scheduling conflicts, address client concerns, and find solutions to unexpected situations.
  • Ability to build rapport with clients and caregivers, fostering positive relationships and a supportive environment.
  • Proficiency in using scheduling software, Microsoft Office Suite (Word, Excel, Outlook), and other relevant computer programs.
  • Understanding of the home care industry, including staffing policies, procedures, and regulations.

Certified Caregiver

Right at Home
07.2023 - 04.2024
  • Provides excellent, thorough care for the elderly or persons needing assistance, while performing ADL’s (activities of daily living) consisting of bathing, grooming, assistance with dressing, assist with toileting, ambulation, transfers, skin, oral and continence care.
  • Provides excellent, thorough care with IADL’s (instrumental activities of daily living) consisting of companionship, medication reminders and monitoring, transportation; to doctor appointments, grocery shopping or anywhere as needed. Light housekeeping, laundry, specific socialization activities per client and meal preparation of healthy foods. Encourages clients to be as independent as possible while maintaining their autonomy.
  • Concise and accurate daily documentation per client.
  • Follows and delivers needs according to the client care plan.
  • Communicate any changes in client behavior or concerns with the main office as needed.
  • Keep well organized paperwork to be turned in on a weekly basis.
  • Always punctual, reliable and professional.
  • Always upbeat, outgoing and friendly attitude with clients.

Travel Coordinator

Viavi Solutions, Inc.
04.2022 - 04.2023
  • Identifying the best cost-effective and efficient travel arrangements and making necessary reservations for lodging, flights and rental cars.
  • Establish and create necessary vendor relations.
  • Obtain approval from leadership for travel requests and expenses that exceed established limits.
  • Prepare travel itineraries and distribute travel arrangements and schedules to management staff.
  • Resolve any and all travel-related issues in a timely manner.
  • Communicate to employees of all pre-trip policies and procedures.
  • Strong organizational and multi-tasking skill with excellent analytical and problem-solving abilities.
  • Report on all upcoming and current travel on weekly meeting.

Interior Design Assistant

Oakmont Senior Living
07.2017 - 10.2018
  • Working effectively with designers, contractors, vendors, and clients
  • Ability to pay close attention to detail when preparing documents, verifying information, and managing projects.
  • Assisting with general office tasks, such as data entry, record keeping, and supply ordering.
  • Supporting designers in developing design concepts, creating presentations, and sourcing materials.
  • Greeting clients, managing client communication, and assisting with client meetings.
  • Ability to provide excellent customer service and maintain positive client relationships.
  • Manage time effectively, meet deadlines, and work efficiently under pressure.
  • Identifying and resolve issues, find creative solutions, and adapt to changing situations.

Logistics Administrator / Administrative Assistant

Criveller Corporation
05.2015 - 06.2017
  • Project manages the international and domestic logistics for over $5 million of incoming and outgoing merchandise for an industrial manufacturer serving the wine, beer, spirits, and olive oil industry.
  • Obtain freight quotes, select the best providers, and correspond with outside trucking vendors, online shipping, and UPS.
  • Communicate with shipping brokers and provide customs paperwork for international shipments.
  • Maintain inventory, CRM (Pipeline), and tracking spreadsheets ensuring accuracy and timeliness.
  • Create sales orders in Quick Books and enter new clients as needed.
  • Scan, copy, file and maintain hard and electronic copies of paperwork as needed.
  • Prepare and maintain client files with client contracts, payments, sales orders, equipment order forms and any pertinent needed paperwork until the sale is complete and the customer is happy.
  • Assist and interact with Sales Representatives with needed client updates, inventory stock and client correspondence.
  • Provide customer follow-ups to ensure the arrival of their shipment and our product met their needs.

Project Administrator

Intern, Inc.
05.2013 - 09.2014
  • Provided administrative support to over 70 construction projects including processing and entering all invoices from vendors; end of month reconciliations; constant correspondence with vendors regarding all questions, issues, etc.
  • Handled all new projects from commencement to project fruition while keeping excellent organization and tracking via PG&E system, Quick Books and spread sheets.
  • Demonstrated ability to prioritize assignments and make effective decisions.
  • Supported various Field Engineers with any needed tasks such as plotting project plans; scrubbing new projects for Sub-Contractor bidding, filing and archive closed projects, making multiple project files for distribution.
  • Assisted with one off project’s needed by Manager with maintaining a high degree attention to detail and accuracy while meeting appointed deadlines.

Office Administrator

BlueStar Refreshment Services
02.2012 - 05.2013
  • Invoice, track and enter data for all products into Quick Books and Excel spread sheets to ensure complete accuracy and efficiency.
  • Assist with all incoming service calls, log and follow up with clientele to close any open issues.
  • Handle all catering, invoicing, communication and requests from clients. Uphold and maintain a professional working relationship with all clients and sub vendors to see all catering events through.
  • Handle and maintain customer and vendor relationships pertaining to all catering services.
  • Organize and schedule one off catering events while keeping constant communication with both clientele and vendors to see the event through to satisfaction of all parties involved.

Office Administrator/Administrative Assistant

High Street Partners, Inc.
04.2011 - 02.2012
  • Schedule appointments and meetings for executives and upper-level staff.
  • Assisted with reconciling A/R and A/P and entering in Quick Books with complete accuracy and in a timely manner.
  • Track and project manage all west coast new employee's training and travel.
  • Manages and tracks all expenses and creates reports through company's portal.
  • Manages and coordinates all travel accommodations for upper-level staff employees.
  • Set up and coordinate meetings and conferences.
  • Maintain confidentiality in all aspects of client, staff and company information.
  • Tracked office supply inventory and approves supply orders.
  • Collect and maintain inventory of office equipment and supplies. Assists in special events, such as company outings and offsite meetings.

Education

Associate of Science Degree - Architectural Design Drafting

Silicon Valley College
San Jose, CA

High School Diploma - undefined

Santa Cruz High School
Santa Cruz, CA

Skills

  • Skilled in Microsoft Office tools
  • Excel spreadsheet management
  • Presentation design
  • Skilled in Word processing
  • Calendar organization
  • Proficient in QuickBooks
  • Data organization in CRM systems

Timeline

Schedule Coordinator

Always Best Care
01.2025 - Current

Certified Caregiver

Right at Home
07.2023 - 04.2024

Travel Coordinator

Viavi Solutions, Inc.
04.2022 - 04.2023

Interior Design Assistant

Oakmont Senior Living
07.2017 - 10.2018

Logistics Administrator / Administrative Assistant

Criveller Corporation
05.2015 - 06.2017

Project Administrator

Intern, Inc.
05.2013 - 09.2014

Office Administrator

BlueStar Refreshment Services
02.2012 - 05.2013

Office Administrator/Administrative Assistant

High Street Partners, Inc.
04.2011 - 02.2012

High School Diploma - undefined

Santa Cruz High School

Associate of Science Degree - Architectural Design Drafting

Silicon Valley College

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Tiffanie Dunlap