Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffanie Harris

Certified Pharmacy Technician/Program Manager
Sacramento,CA

Summary

Accomplished and certified Pharmacy Technician with over 10 years of experience in retail, inpatient, and outpatient pharmacy environments for hospitals and major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Offering strong foundation in customer service and teamwork, eager to learn and excel in pharmaceutical environment. Brings ability to quickly grasp pharmaceutical concepts and apply precise data entry skills. Ready to use and develop attention to detail and communication skills in any pharmacy technician role.

Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

CVS Pharmacy
03.2011 - 10.2014
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Create work schedule for technicians. Assign daily duties.

Pharmacy Technician

Womack Army Medical Center
03.2010 - 03.2011
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Managed opening and closing duties for pharmacy.
  • Conducted patient follow-ups to confirm medication effectiveness and address concerns.

Outpatient Pharmacy Technician

Tripler Army Medical Center
07.2009 - 03.2010
  • Provided exceptional customer service by addressing patient concerns promptly and professionally, fostering trust in the pharmacy team.
  • Facilitated communication between healthcare providers and patients regarding prescriptions, clarifying instructions when necessary for optimal care.
  • Coordinated seamless transitions of care for discharged hospital patients receiving outpatient prescriptions from our pharmacy.
  • Educated patients on proper medication usage and storage, promoting safety and adherence to treatment plans.

Pharmacy Technician

USAF
09.2005 - 07.2009
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Narcotics technician: Order, issue, and account for narcotic inventory.

Education

Master of Arts - Human Services And Criminal Justice

Liberty University
Lynchburg, VA
05.2001 -

Bachelor of Science - Criminal Justice

Fayetteville State University
Fayetteville, NC
05.2001 -

Associate of Science - Pharmaceutical Sciences

Community College of The Air Force
Montgomery, AL
05.2001 -

Skills

    Drug safety

    Medication dispensing

    Team collaboration

    Drug utilization review

    Problem-solving skills

    Confidentiality and HIPAA

    Receiving incoming supplies

    Pharmaceutical calculations

    Secure storage of medications

Certification

CPhT - Certified Pharmacy Technician

Timeline

Lead Pharmacy Technician

CVS Pharmacy
03.2011 - 10.2014

Pharmacy Technician

Womack Army Medical Center
03.2010 - 03.2011

Outpatient Pharmacy Technician

Tripler Army Medical Center
07.2009 - 03.2010

Pharmacy Technician

USAF
09.2005 - 07.2009

Master of Arts - Human Services And Criminal Justice

Liberty University
05.2001 -

Bachelor of Science - Criminal Justice

Fayetteville State University
05.2001 -

Associate of Science - Pharmaceutical Sciences

Community College of The Air Force
05.2001 -
Tiffanie HarrisCertified Pharmacy Technician/Program Manager