Tiffanie Jolley
Baltimore,MD
Summary
Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.
Overview
7
7
years of professional experience
Work History
Food Service Worker
Johns Hopkins Hospital
09.2023 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Dietary Aide
Levindale Hebrew Geriatric Center and Hospital
06.2023 - 07.2023
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Kept all kitchen areas clean, tidy and free of hazards.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
PSA
Prospect Airport Services
02.2023 - 06.2023
- Push people with disabilities and elders in wheelchairs to gates
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Cashier/Customer Service
Jetro and Restaurant Depot
06.2022 - 01.2023
- Scan and mark customer’s merchandise, stock and clean area.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Hostess/trayline
GBMC Hospital
01.2022 - 06.2022
- Prepared and served food trays to patient
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Package Handler
UPS
06.2021 - 01.2022
- Unload trucks
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Cashier/Dishwasher
Ekiben restaurant
06.2020 - 12.2020
- I did all the duties required for the cashiers position. Cleaning bathroom, lobby, cashier station. Made tea/coffee stocked all products steamed buns. I also washed the dishes and the required duties for that position also. Filled sauce bottles and cups made rice and other made sure my station was clean before leavening
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier/Cook
McDonald's
01.2019 - 12.2019
- MCDONALDS CASHIER/GRILL COOK BALTIMORE, MD
- Operating a cash register
- Running the drive-thru
- Cooking menu items
- Cleaning the restaurant
- Completing other assigned tasks.
Education
High school diploma -
Fredrick Douglass High School
05.2019
Skills
- Word
- Microsoft powerpoint
- Fast learner
- Food service
- Microsoft word
- Restaurant experience
- Customer ser
- Problem solver
- Customer service
- Multitasking
- Positive attitude
- Cleaning and sanitation
- Working quickly
- Cash register operation
- Microsoft publisher
- Communication skills
- Powerpoint
- Internet explorer
- Quick learner
Timeline
Food Service Worker
Johns Hopkins Hospital
09.2023 - Current
Dietary Aide
Levindale Hebrew Geriatric Center and Hospital
06.2023 - 07.2023
PSA
Prospect Airport Services
02.2023 - 06.2023
Cashier/Customer Service
Jetro and Restaurant Depot
06.2022 - 01.2023
Hostess/trayline
GBMC Hospital
01.2022 - 06.2022
Package Handler
UPS
06.2021 - 01.2022
Cashier/Dishwasher
Ekiben restaurant
06.2020 - 12.2020
Cashier/Cook
McDonald's
01.2019 - 12.2019
High school diploma -
Fredrick Douglass High School
Additional Information
- KEY SKILLS
- Dependable
- Fast Learner
- Multitasker
- Patient
- Problem solver
- Dispute resolution
- Software Skills: Microsoft Word ~ Microsoft Publisher ~ Microsoft PowerPoint ~ Firefox ~ Internet Explorer ~ Final Cut Pro
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