TIFFANIE SAMPSELL
Walnut Creek,CA
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. With over 10 years of Administrative and Management experience coupled with a military background in leadership, this has provided me with the ability to operationally execute tasks successfully within a team-oriented environment. .
Overview
13
13
years of professional experience
Work History
ARMY RESERVE ADMINISTRATOR
DEPARTMENT OF DEFENSE
12.2020 - Current
- Improved employee productivity with effective time management strategies for daily tasks.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
LOGISTICS OFFICER
UNITED STATES ARMY RESERVE
08.2016 - Current
- Advise, coordinate, plan, track all command missions to support company
- Develop and implement policies in compliance with Army standards and provide guidance and administrative oversight
- Provided briefings on current operations and recommended actions to senior leaders
- Managed human resources department, evaluations, disciplinary actions, and legal inquires.
- Reviewed established business practices and improved processes to reduce expenses.
OPERATIONS MANAGER
AMAZON
04.2020 - 07.2021
- Implemented quality control systems that boosted overall product consistency and reliability.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Analyzed and reported on key performance metrics to senior management.
HEALTHCARE PRACTICE MANAGER
ROBERT HALF HEALTHCARE
09.2019 - 04.2020
- Recruiting Manager for 160+ Accounts
- Manage day-to-day bookkeeping, logs, SOP policies, training, and scheduling meetings
- Create successful marketing strategies, pre-screen, interview, placed candidates and manage 160+ accounts
- Coordinates travel logistics, calendar events, maintain confidentiality with personal information
- Serves as a trusted confidant and mentor, provide guidance, oversight, and support to clients and candidates with federal state and local employment laws and company policies
- Directing and managing all HR competencies; supervises and manages the processing and tracking of all personnel process.
AREA SUPERVISOR
TARGET CORPORATION
09.2010 - 05.2018
- Supervises the streamline of merchandise from storeroom to ensure accuracy of pricing and visually arranged for customer display
- Supervise the sales team of 10, inventory control, and reconciliation of all cash and card receipts daily valuing over $100,000
- Provide customer service and sales training to 20 associates to improve customer satisfaction, increase sales growth by 20%, and to mitigate customer concerns.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
Education
Masters of Business Administration -
University of Phoenix
Bachelor of Arts in History -
California State University, Sacramento
Bachelor of Social Science -
California State University, Sacramento
Skills
- Business Administration
- Office Management
- Financial Oversight
- Operational Oversight
- Performance reporting
- Decision-Making
- Employee Performance Management
- Customer Service Management
- Logistics Coordination
- Strategic Planning
Leadership Experience
- ROTC Leadership Course
- Unit Movement Operations Course
- Basic Officer Leadership Course
- Captains Career Course
- Equal Opportunity Leadership Course
- Anti-Terrorism Course
- Army Administration Course Unit Administration Pay Course
Timeline
ARMY RESERVE ADMINISTRATOR
DEPARTMENT OF DEFENSE
12.2020 - Current
OPERATIONS MANAGER
AMAZON
04.2020 - 07.2021
HEALTHCARE PRACTICE MANAGER
ROBERT HALF HEALTHCARE
09.2019 - 04.2020
LOGISTICS OFFICER
UNITED STATES ARMY RESERVE
08.2016 - Current
AREA SUPERVISOR
TARGET CORPORATION
09.2010 - 05.2018
Masters of Business Administration -
University of Phoenix
Bachelor of Arts in History -
California State University, Sacramento
Bachelor of Social Science -
California State University, Sacramento
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