Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
AssistantManager

Tiffani N Jones

Bladensburg,MD

Summary

Organized Administrative Assistant versed in coordinating management meetings, high-level conference calls, special events and travel arrangements for top executives.

Overview

7
7
years of professional experience

Work History

Assistant Manager

U-Store Self Storage
Bladensburg, MD
01.2010 - 02.2013
  • Responsibilities included opening, operating and closing the office daily, daily cash reconciliation, making daily bank deposits, answering multiple telephone lines, responding to email correspondences and faxes, data entry, maintaining accurate database information for over 800 customers, mailing monthly invoices and collection letters in a timely manner, accurately filling customer documents, applying payments to customer accounts, and arranging payment plans for customers with delinquent accounts and ordering office supplies.
  • Responsibilities also included checking customer identification for Budget truck rentals, collecting deposits, checking trucks into and out of inventory.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Managed office supplies, vendors, organization and upkeep.

Administrative Assistant

Government Services IPT
Lanham, MD
07.2007 - 01.2010
  • Responsibilities included, answering multiple telephone lines, responding to email correspondences and faxes, creating and/or editing office forms, updating employee handbook, scheduling meetings and conferences, maintaining conference room calendar, organizing staff events, arranging catered lunches/meetings, resource loading, data entry, Travel arrangements, log in all faxes and invoices, internet research, organizing and filing contracts, shipping packages and processing confidential paperwork, and maintained conference rooms and lobby area.
  • Provide meeting supplies, calendar scheduling, preparing new hire packages, and maintained employee lounge.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Answered and quickly redirected up to 30 calls per minute.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Organized all new hire, security and temporary paperwork.
  • Drafted biweekly time sheets for 40 executives and employees.
  • Completed data entry, tracked resumes and maintained the applicant tracking system.
  • Screened all visitors and directed them to the correct employee or office.
  • Obtained signatures for financial documents and internal and external invoices.
  • Assisted senior recruiting staff with career fairs and recruiting events.

Office Administrator/ Administrative Assistant

RE/MAX Specialists
Upper Marlboro, MD
11.2005 - 07.2007
  • Responsibilities included, answered phones and responded to email or fax inquiries, maintained client traffic for this company with over 200 employees.
  • Performed day-to-day administrative tasks such as maintaining information files, shipping packages, ordering office supplies, data entry, registering all new employee's on state registry, maintaining employee information (i.e.
  • emergency contact form, staff directory, Vacation, time- off, travel, etc), ordering supplies, taking meeting minutes, distribute mail, enter new listings and sales in system, maintained listing and sales board, and hosted open houses.

Education

High School Diploma - undefined

Bladensburg High School
2005

Bachelor of Arts - Business Management

Art Institute of Pittsburgh Online
Online
Current

Associate of Arts - Cosmetology

Bennett Career Institute
Washington, DC
Current

Skills

  • Excellent communication skills
  • 45 WPM typing speed
  • Professional phone etiquette
  • Database management
  • Articulate and well-spoken
  • Customer service-oriented
  • Filing and data archiving
  • Microsoft Excel certified
  • Multi-line phone proficiency
  • Appointment setting
  • Team building
  • Pleasant demeanor
  • Flexible

Additional Information

  • Achievements/ Awards: Indispensable Assistant Award (2006-2007) Extracurricular Activities: Bladensburg High School Pom-Pon Assistant Coach (August 2007-January 2008), Exquisite All-Star Dance Team Coach (January 2008-present)

Timeline

Assistant Manager

U-Store Self Storage
01.2010 - 02.2013

Administrative Assistant

Government Services IPT
07.2007 - 01.2010

Office Administrator/ Administrative Assistant

RE/MAX Specialists
11.2005 - 07.2007

High School Diploma - undefined

Bladensburg High School

Bachelor of Arts - Business Management

Art Institute of Pittsburgh Online

Associate of Arts - Cosmetology

Bennett Career Institute

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Tiffani N Jones