Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Graduate of Honors
Certification
Languages
Timeline
Generic

Tiffani S. Ronda

Brookings,OR

Summary

I am an accomplished Executive with strong expertise in business planning, revenue development, and change management, backed by 25 years of decisive management experience in mortgage lending, construction management, construction lending,Project management, health care, and patient services.

As a forward-thinking Manager and proven leader, I have established a robust track record in effective communication and client relationship building. I excel in identifying and implementing process improvements that drive efficiency and enhance productivity. My motivational leadership is evident in my successful management of cross-functional teams, and I have served as a highly effective Executive Director in Health Management. I am skilled in promoting community outreach programs and achieving sales objectives, driven by a commitment to quality and exceptional interpersonal skills.

In my role as a detail-oriented Medical and Health Services Manager, I am passionate about facilitating superior patient care and adept at crafting and implementing impactful policies and procedures. My focus on driving team collaboration empowers my teams to achieve collective success. With keen observation skills and a meticulous attention to detail, I consistently deliver results with patience and dedication.

As a dedicated project management specialist, I prioritize and execute multiple tasks simultaneously, ensuring I achieve all project goals. I am a flexible and adaptive team player with expertise in equipment operation, staff training and development, customer service, and strategic process improvements.

As a seasoned Resident Construction Manager, I possess extensive experience in overseeing all phases of construction projects. My competencies include risk management, contract negotiation, and quality control, which I leverage to guarantee project completion within established budgets and timelines. My leadership fosters teamwork and drives innovative problem-solving approaches.

Throughout my career, I have made a significant impact by efficiently allocating resources and employing strategic planning. As a dedicated construction project manager, I consistently deliver thorough planning, implementation, and successful completion of multiple projects. I excel in preparing construction documents, estimating costs, budgeting, and coordinating project schedules.

As a seasoned small business owner, I bring years of experience in operations management, business strategy, and financial management, demonstrating success in leveraging emerging trends and technologies to spearhead business development and exceed sales goals. I forge and maintain strong professional relationships with co-workers, staff, and clients while skillfully managing administrative and sales teams.

I am assertive in my approach to leadership, equally effective in independent and collaborative roles. My business acumen and extensive experience empower me to exercise decisive judgment, consistently exceeding organizational goals and expectations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Home Visiting Program Coordinator

CFW -TDN
Smith River, California
04.2024 - Current
  • Developed and implemented program activities according to established goals and objectives.
  • Maintained up-to-date records related to program activities.
  • Assisted in developing training materials and providing instruction on how to use them effectively.
  • Analyzed data collected from surveys, focus groups, interviews, regarding the effectiveness of the program.
  • Served as a liaison between external organizations and partners involved in delivering programming services.
  • Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
  • Ensured timely completion of project deliverables within budget constraints.
  • Provided guidance and support to program participants in navigating resources, services, and opportunities.
  • Evaluated performance data against established objectives to measure success of programs.
  • Prepared detailed reports for stakeholders, highlighting program achievements and challenges.
  • Facilitated communication between team members by organizing regular meetings and conference calls.
  • Organized special events related to the promotion or awareness of the program's mission or purpose.

Resident Care Coordinator

Seaview Senior Living
Brookings , OR
03.2023 - 12.2023
  • Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Explained policies, procedures and services to patients.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Recruited, hired and trained new medical and facility staff.

Director of Home Health Care Services

Coalition Insurance
Redwood City, CA
07.2021 - 03.2023
  • Assisted residents with daily living activities as designated in care plans.
  • Provided close monitoring and observation of at-risk patients.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Preserved patient dignity and rights and demonstrated sensitivity to cultural diversity.
  • Recorded patient conditions and vital signs before and after medical operations.
  • Communicated with patients with compassion while keeping medical information private.

Home Health Care Manager- Project Manager

Ashland Supportive housing and Community Outreach
Ashland, OR
10.2021 - 02.2022
  • Communicated with patients with compassion while keeping medical information private.
  • Explained policies, procedures and services to patients.
  • Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
  • Updated procedures necessary for compounding, mixing, packaging and labeling medications.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.

Owner- Insurance -Health Care & Clothing Store

Nevaeh Properties LLC-Tiffani Nevaeh
Brookings, OR
07.2018 - 11.2021
  • Established and oversaw strategic business actions and streamlined operations.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Tracked and reported clients' progress based on observations and conversations.
  • Maintained records management system to process personnel information and produce reports.
  • Maintained awareness of government regulations, health insurance changes and financing options.
  • Developed medical programs that promoted community health and research.
  • Answered questions on diverse topics, including authorization procedures, copay requirements and premiums.
  • Stayed up to date on latest plans, products and services for different types of customers.
  • Enhanced awareness of health resources and worked to connect individuals with programs.
  • Communicated with patients with compassion while keeping medical information private.
  • Reviewed non-contracted instrumentation for spine surgeries and initiated vendor contract evaluations in conjunction with operations staff and orthopedic spine and neurological spine specialists.

Senior Loan Officer

US Bank Home Mortgage
Brookings, OR
04.2017 - 07.2018
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Educated customers on variety of loan products and available credit options to promote valuable decision-making.
  • Provided expert financial advice on mortgage and both educational and personal loans.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Identified valuable solutions for customers with credit problems.
  • Reviewed credit histories from applicants and determined feasibility of granting requested loans.

CEO

Ronda & Associates LLC
Tracy, CA
02.2015 - 09.2017
  • Partnered with risk management and technical teams to test merger and liquidation processes, promoting streamlined workflows for clients and company.
  • Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
  • Discussed external industry perspectives to deliver measurable improvements in business decision and risk management.
  • Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.

Life Insurance Advisor

American Income Life Insurance Company
Tracy, CA
03.2008 - 02.2015
  • Communicated with clients to understand needs and identify best policies for each case.
  • Sold life insurance policies via telephone and assisted other agents with underwriting.
  • Offered policy guidance and management to promote asset protection.
  • Exceeded company sales goals for new policies.
  • Pursued continued professional development through insurance workshops, course and webinars.
  • Explained coverage options to potential policyholders, answering questions or concerns.
  • Monitored clients' insurance coverages to ensure changing needs were met.

Mortgage Loan Officer-Construction Lending

Bank of America
San Francisco, CA
02.2012 - 01.2015
  • Met with applicants to obtain information for loan applications and answer questions about loan process.
  • Helped clients fill out loan applications and find ideal loan options.
  • Gathered client debt, credit and income information to determine loan eligibility.
  • Informed customers of application deadlines, approvals and denials.
  • Analyzed applicants' financial status, credit and property evaluations to determine feasibility of granting loans.
  • Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
  • Submitted applications to credit analysts.
  • Built temporary supports and bracing to ensure stability during construction process.
  • Coordinated with subcontractors to ensure timely completion of projects.

Construction Loan Officer

US Bank Home Mortgage
San Francisco, California
03.2002 - 07.2008
  • Developed and maintained relationships with potential customers to increase loan business.
  • Explained various types of loans available to customers and their associated terms and conditions.
  • Verified accuracy of loan documents prior to approval.
  • Responded promptly to customer inquiries regarding their accounts or other matters related to consumer lending operations.
  • Reviewed credit histories, income statements, and other financial information of loan applicants.

Education

Bachelor of Early Childhood Care And Education - Educational Leadership And Management

Southern Oregon University
Ashland, OR
06-2024

Home Health Care Management Certified - Home Health Care

DSP Training -Management
Ashland, OR
10.2021

Associate of Applied Science - Business Administration And Management

Cal State Hayward
Hayward, CA
06.2000

High School Diploma -

Granada High School
Livermore, CA
06.1996

Skills

  • Mortgage Lending
  • Insurance Sales Strategy
  • Patient Health Assessments
  • Healthcare Education
  • Policy Adjustment Knowledge
  • Medical Records Management
  • Grant Implantation
  • Budgets
  • Output Monitoring and Reporting
  • Observation Documentation
  • In-Service Programs
  • Employee Work Scheduling
  • Employee Training Program
  • Operational Records Maintenance
  • Construction administration
  • Project management
  • Scheduling coordination
  • Budget monitoring
  • Safety policies and procedures

Accomplishments

  • Consistently maintained high customer satisfaction ratings.
  • 100% Customer service with outreach programs
  • CASA Advocation for Curry County

Affiliations

  • Member, Small Business Association (2008 - 2024
  • Member, Alumni Association of Insurance Department
  • Del Norte Child board Member
  • Case Manager

Graduate of Honors

Higher Education Advocacy. Early Childhood education, Project Analyst, Financial accounting.

Certification

  • Certified Program Manager
  • HFA Certified
  • PAT Certified
  • LVN Certified
  • CPR Certified

Languages

Latvian
Professional
Russian
Professional
Turkish
Professional

Timeline

Home Visiting Program Coordinator

CFW -TDN
04.2024 - Current

Resident Care Coordinator

Seaview Senior Living
03.2023 - 12.2023

Home Health Care Manager- Project Manager

Ashland Supportive housing and Community Outreach
10.2021 - 02.2022

Director of Home Health Care Services

Coalition Insurance
07.2021 - 03.2023

Owner- Insurance -Health Care & Clothing Store

Nevaeh Properties LLC-Tiffani Nevaeh
07.2018 - 11.2021

Senior Loan Officer

US Bank Home Mortgage
04.2017 - 07.2018

CEO

Ronda & Associates LLC
02.2015 - 09.2017

Mortgage Loan Officer-Construction Lending

Bank of America
02.2012 - 01.2015

Life Insurance Advisor

American Income Life Insurance Company
03.2008 - 02.2015

Construction Loan Officer

US Bank Home Mortgage
03.2002 - 07.2008

Home Health Care Management Certified - Home Health Care

DSP Training -Management

Associate of Applied Science - Business Administration And Management

Cal State Hayward

High School Diploma -

Granada High School

Bachelor of Early Childhood Care And Education - Educational Leadership And Management

Southern Oregon University
Tiffani S. Ronda