Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Tiffanni Levine

Atlanta,GA

Summary

Results-driven Business Development Manager with a strong background in sales, leadership, and customer engagement in the automotive industry. Two-time Nissan Award of Excellence winner with a track record of driving sales growth, optimizing team performance, and enhancing customer satisfaction. Adept at appointment setting, lead conversion, and CRM management to maximize dealership success. Experience in desking deals and structuring finance options to maximize sales profitability.

Overview

7
7
years of professional experience

Work History

Business Development Manager / Internet Sales Manager

Nissan South Morrow
07.2024 - Current
  • Lead the internet sales and business development team, ensuring prompt lead response and high appointment conversion rates
  • Implement and optimize CRM strategies to enhance customer follow-ups and engagement
  • Train and mentor sales representatives to improve performance and customer interactions
  • Develop and execute marketing initiatives to drive dealership traffic and sales
  • Specialized in finance and credit solutions, assisting a diverse range of buyers
  • Assisted in desking deals, structuring financing options, and collaborating with management to close high-value transactions

Floor Manager

Nissan South Morrow
06.2024 - 07.2024
  • Supervised and coached the sales team to improve deal structure and close rates
  • Assisted with customer negotiations and financing options to increase sales volume
  • Ensured smooth dealership operations, resolving customer concerns promptly

Sales Representative

Nissan South Morrow
10.2021 - 06.2024
  • Consistently ranked as a top performer in unit sales and customer satisfaction
  • Built long-term relationships with customers, leading to high referral and repeat business

Customer Service & Technical Support

Apple Inc.
07.2018 - 07.2019
  • Provided technical support and troubleshooting for Apple products via phone and chat
  • Assisted customers with device setup, software issues, and Apple ecosystem navigation
  • Delivered high-quality customer service while resolving technical concerns efficiently

Education

Bachelor's Degree - Finance

Georgia State University
Atlanta, GA

Skills

  • Sales & Business Development
  • CRM & Lead Management
  • Team Leadership & Training
  • Customer Engagement & Retention
  • Marketing & Promotions
  • Finance & Credit Solutions
  • Desking Deals & Structuring Finance Options

Awards

  • Two-Time Nissan Award of Excellence Winner (Top Sales & Performance Recognition)
  • Consistently exceeded sales targets and customer satisfaction goals.

Timeline

Business Development Manager / Internet Sales Manager

Nissan South Morrow
07.2024 - Current

Floor Manager

Nissan South Morrow
06.2024 - 07.2024

Sales Representative

Nissan South Morrow
10.2021 - 06.2024

Customer Service & Technical Support

Apple Inc.
07.2018 - 07.2019

Bachelor's Degree - Finance

Georgia State University

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Tiffanni Levine