Tiffanny Davis
New Orleans,LA
Summary
Highly motivated and experienced property manager with a strong background in customer service and hotel management. Proven track record in enhancing tenant satisfaction, optimizing property operations, and managing budgets efficiently. Skilled in resolving resident inquiries and maintaining a positive community environment. Seeking a challenging Property Manager position to utilize my skills for smooth operations and resident satisfaction.
Overview
23
23
years of professional experience
Work History
Apartment Complex Assistant Manager
Georgetown of New Orleans
05.2024 - Current
- Managed daily operations of a 321-unit apartment complex
- Enhanced tenant satisfaction by creating a welcoming office environment, encouraging all tenants to come forward with potential concerns and improvements, thereby fostering a strong sense of community and quality of life at Georgetown
- Increased maintenance efficiency by hiring experienced technicians and implementing a follow up system for all maintenance personnel to be held accountable
- Maintained minimum 94% occupancy of 321 apartments and townhomes
General Manager
Best Western New Orleans East
12.2022 - 05.2024
- Managed overall operations, including labor, productivity, quality control, and safety measures
- Supervised and trained staff, managed guest service interactions, and handled accounts receivables and payables
- Improved occupancy rates and responded to guest reviews in a timely manner
Task Force General Manager
Arbor Lodging
11.2021 - 11.2022
- Enforced brand and company standards, interviewed and hired staff, and managed billing and ordering for assigned hotels
- Traveled to various properties to offer support wherever needed
Assistant General Manager
Holiday Inn Express & Suites
03.2020 - 11.2021
- Managed overall operations, supervised staff, handled guest service interactions, and managed billing and invoicing
- Handled accounts receivable and payable
Assistant Manager
Gaslight Square Apartments
05.2002 - 08.2005
- Specialized in tax credit and rural development compliance, ensured tenant compliance, and managed rent roll and recertifications
- Handled accounts receivable and payable
Education
Business Management -
DeVry University
04.2025
Work Readiness Program -
STRIVE NOLA
04.2017
Bachelor of Education -
University of New Orleans
12.2000
High School Diploma -
Redeemer-Seton High School
05.1996
Skills
- Leasing
- Resident communication
- Rent collection
- Property inspections
- Move-in/move-out coordination
- Vendor management
- Active listening
- Relationship building
- Communication (written and verbal)
- Microsoft Office Suite (Word, Excel, Outlook)
- Record keeping
- Data entry
- Organization
- Basic accounting
- Rent processing
- Budgeting
- M3
- OPERA
- Excellent organizational and communication skills
- Problem resolver
Accomplishments
- Maintained minimum 94% occupancy of 321 apartments and townhomes
- Reduced maintenance costs by 40%
Skills Summary
Leasing, resident communication, rent collection, property inspections, move-in/move-out coordination, vendor management, Conflict resolution, active listening, problem-solving, relationship building, communication (written and verbal), Microsoft Office Suite (Word, Excel, Outlook), record keeping, data entry, organization, time management, Basic accounting, rent processing, budgeting
Timeline
Apartment Complex Assistant Manager
Georgetown of New Orleans
05.2024 - Current
General Manager
Best Western New Orleans East
12.2022 - 05.2024
Task Force General Manager
Arbor Lodging
11.2021 - 11.2022
Assistant General Manager
Holiday Inn Express & Suites
03.2020 - 11.2021
Assistant Manager
Gaslight Square Apartments
05.2002 - 08.2005
Work Readiness Program -
STRIVE NOLA
Bachelor of Education -
University of New Orleans
High School Diploma -
Redeemer-Seton High School
Business Management -
DeVry University
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