Tiffany Abrego
Montebello,CA
Summary
Dynamic leader with a proven track record at G By Guess, adept in customer service management and problem-solving. Excelled in mentoring teams to surpass sales targets, enhancing business development through strategic decision-making. Fluent in Spanish, with exceptional verbal communication skills, I thrive in fast-paced environments, consistently achieving high customer satisfaction levels.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
G By Guess
Montebello, CA
10.2024 - Current
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Maintained inventory by checking merchandise to determine levels.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Warehouse Clerk
American Rag Cie
Commerce, CA
03.2022 - 12.2023
- Verified accuracy of incoming and outgoing shipments against packing lists and purchase orders.
- Verified received goods by comparing with purchase orders.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Prepared packages for shipping and determined most economical shipping methods.
Cashier
Walmart
Pico Rivera, CA
06.2019 - 01.2022
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained work area and kept cash drawer organized.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers promptly and responded to questions.
Education
High School Diploma -
Applied Technology Center
Montebello, CA06-2020
GED -
East Los Angeles College
Monterey Park, CASkills
- Customer service management
- Flexible schedule
- Store opening and closing
- Team management
- Problem-solving
- Mentoring and coaching
- Business development
- Verbal and written communication
- Fluent in spanish
- Multitasking
- Good Telephone Etiquette
- Critical thinking
Languages
English
Professional
Spanish
Professional
Timeline
Assistant Store Manager
G By Guess
10.2024 - Current
Warehouse Clerk
American Rag Cie
03.2022 - 12.2023
Cashier
Walmart
06.2019 - 01.2022
High School Diploma -
Applied Technology Center
GED -
East Los Angeles College
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