Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Aceves

Buckeye,AZ

Summary

Results-driven Assistant Manager with over 8 years of experience in retail and customer service, known for delivering strong leadership and operational success. Skilled in optimizing store efficiency, managing inventory, and consistently providing exceptional customer service. Valued for a hands-on management approach, strategic problem-solving, and dedication to fostering a collaborative, high-performing team culture. Committed to developing and motivating teams to reach their full potential while contributing to overall business growth.

Overview

10
10
years of professional experience

Work History

Customer Service Lead

Dunn-Edwards Paints
07.2023 - Current
  • Delivered top-tier customer service, creating positive experiences and fostering customer loyalty
  • Educated customers on product features to support informed purchasing decisions
  • Managed cash register operations and ensured accurate transaction handling
  • Contributed to merchandising efforts to enhance store presentation and sales
  • Collaborated with team members to meet store goals and maintain a cohesive environment
  • Resolved customer issues effectively, turning complaints into retention opportunities
  • Stayed up to date on promotions and provided relevant information to customers
  • Participated in training to strengthen product knowledge and sales skills

Special Education Instructional Assistant

Litchfield Elementary School District #79
08.2022 - 05.2023
  • Supported educators by grading assignments, managing attendance, and organizing materials
  • Provided one-on-one support to students and reinforced individualized lesson plans
  • Collected and entered daily student progress data with attention to accuracy and confidentiality
  • Supervised students during unstructured activities, prioritizing safety and engagement

Assistant Store Manager

Goodwill Industries
08.2020 - 06.2022
  • Executed retail operations plans to achieve financial targets and control costs
  • Delivered exceptional customer service and resolved issues promptly
  • Managed staff performance, training, and scheduling
  • Promoted a culture of collaboration, engagement, and continuous learning
  • Maintained store appearance and ensured brand alignment
  • Assisted with bank deposits and cross-store support as needed

Assistant Store Manager

Fast Market
09.2017 - 07.2020
  • Oversaw daily store operations, sales, and customer service functions
  • Tracked sales goals and adjusted strategies to meet performance targets
  • Hired, trained, and coached staff to improve service and productivity
  • Managed inventory and ensured timely restocking
  • Addressed customer concerns and maintained strong client relationships
  • Analyzed financial data to optimize cost control and revenue

Lead Customer Service Representative / Cashier

Fast Market
12.2015 - 09.2017
  • Operated cash register and handled transactions with accuracy
  • Restocked inventory, organized displays, and maintained store cleanliness
  • Supported managers with administrative tasks and vendor coordination
  • Fostered team collaboration in a high-traffic retail setting

Education

High School Diploma -

Youngker High School
Buckeye, AZ
05-2012

Skills

  • Retail Operations & Cash Handling
  • Staff Training & Leadership
  • Conflict Resolution
  • Inventory Management
  • Data Entry & Administrative Support
  • Time Management & Multitasking
  • Adaptability & Team Collaboration
  • Customer service and engagement

Timeline

Customer Service Lead

Dunn-Edwards Paints
07.2023 - Current

Special Education Instructional Assistant

Litchfield Elementary School District #79
08.2022 - 05.2023

Assistant Store Manager

Goodwill Industries
08.2020 - 06.2022

Assistant Store Manager

Fast Market
09.2017 - 07.2020

Lead Customer Service Representative / Cashier

Fast Market
12.2015 - 09.2017

High School Diploma -

Youngker High School

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Tiffany Aceves