I take pride in my work and believe that it reflects solely back onto me. I have very good work ethic, keep a steady mind in stressful situations, and will always go above and beyond to better not only my job, but those around me as well.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Administrator
Desert Creek Honey
01.2019 - 06.2025
Streamlined office operations by implementing efficient scheduling and communication systems.
Coordinated logistics for inventory management and product distribution.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
I worked with logistics companies and carriers for the scheduling and distribution of each shipment. This ranged from large grocery distribution centers such as Walmart and HEB, to smaller "Mom n Pop" orders.
Before we added another customer service representative, I was the sole customer service rep. I handled all phone calls and emails as well as messages from multiple websites we sold from. I handled all orders, tracking, and fulfillment of each.
I also, as needed, packed orders for shipment, as well as trained the production team as to what each vendor needed while always staying mindful of the quality of our product and how to best ship it.
I handled POs, ASNs, and invoicing for orders (from grocery distributors to individual orders), and stayed on track with the set schedule and time frame that these came in and had to be handled.
I have experience using EDI for POs from multiple companies.
I am used to multi-tasking and always maintaining an urgency with my work.
I take great pride in a job well done.
I spent the first three and a half years working at the office in Texas, and the last three years working remotely from Casper, WY.
Assistant Manager
Pei Wei Asain Diner
10.2010 - 01.2019
I opened and closed the restaurant as the manager including cash drawers, cleaning, checking out other workers from their shift, and getting the store open for the day in a timely manner.
I was the main and sometimes only front of the house server.
This would include cashier and money handling, taking all phone calls, walk-in guests, and coordinating with the kitchen for each order.
Handled any customer complaints or issues with professional customer service always in mind.
I checked and prepared each order to go to the guests.
I would help prepare food in the kitchen before the shift.
Shipping and Receiving Clerk
Davids Bridal
01.2009 - 09.2010
As first the customer service representative I handled all phone calls, walk-in and appointment customers, as well as filling in for the bridal consultants.
I moved to the shipping and receiving clerk where I had to manage all orders shipping out and coming in.
This was extremely important to do well and in a very timely manner.
I had to be extremely organized and task oriented.
Education
College in Massage Therapy -
Black Hawk College
Moline, IL
06.2006
High school diploma or GED - undefined
United Township High School
East Moline, IL
06.2005
Skills
Administrative Experience
Organizational Skills
Office Management
Logistics
Scheduling
Customer Service
Bookkeeping
EDI
Sales
Order Entry
Accounts Payable
Accounts Receivable
QuickBooks
Time management
Staff management
Assistant Manager Experience
Restaurant Management
POS
Cash Handling
Certification
Driver's License
Personal Information
Driving License: Driver's License
Work Permit: Authorized to work in the US for any employer
Visa Status: Authorized to work in the US for any employer