TIFFANY ADAMS
Summerton,SC
Overview
10
10
years of professional experience
Work History
Driver
Elwood Staffing
Ladson, SC
05.2021 - 03.2024
- Delivered packages to customers in a timely and efficient manner.
- Documented daily mileage, gas and other data.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Verified the contents of inventory loads against shipping papers.
CSR
Teleperformance USA
USA
04.2019 - 05.2021
- Identified customer needs and provided appropriate solutions.
- Adhered to company's established protocols for handling confidential data.
- Processed customer account changes with proprietary software.
- Handled customer inquiries and complaints in a timely manner.
- Processed orders, forms, applications, and requests.
- Researched required information using available resources.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Assembler
Mercedes Benz Vans
, SC
02.2016 - 05.2021
- Read and interpret blueprints, schematics, drawings, and work orders to determine the specific assembly instructions.
- Align components for proper fit and adjust as necessary during the assembly process.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Identify problems that may affect product quality and take corrective action when required.
CSR
SYKES
USA
02.2014 - 03.2016
- Handled customer inquiries and complaints in a timely manner.
- Identified customer needs and provided appropriate solutions.
- Followed up with customers to ensure their satisfaction.
- Researched required information using available resources.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
High School Diploma -
Scotts's Branch High School
Summerton, SC08-2023
Skills
- Vehicle Inspection
- Equipment Operation
- Daily logging
- Vehicle Maintenance
- Complaint Handling
- Inbound and Outbound Calling
- Data Collection
- Information Security
- Data Entry
- Account updating
Timeline
Driver
Elwood Staffing
05.2021 - 03.2024
CSR
Teleperformance USA
04.2019 - 05.2021
Assembler
Mercedes Benz Vans
02.2016 - 05.2021
CSR
SYKES
02.2014 - 03.2016
High School Diploma -
Scotts's Branch High School