Tiffany Adler
Coram
Summary
Dynamic Operations Associate Manager with a proven track record at Stony Brook University, specializing in enhancing operational efficiencies and building strong stakeholder relationships. Demonstrates expertise in project support and digital content development, consistently delivering innovative solutions that optimize performance. Committed to meeting project deadlines and budgets while providing exceptional customer service. Passionate about leveraging empathy and achievement to drive team success and support organizational goals.
Overview
4
4
years of professional experience
Work History
Operations Associate Manager
Stony Brook University Campus Residences
Stony Brook
09.2024 - Current
- Organized mail and parcel delivery for over 10,500 student residents on the SBU campus.
- Implemented successful business strategies to increase efficiencies and reach the growing population on campus.
- Coordinated and managed project tasks to ensure project delivery within established budgets and timelines.
- Developed creative solutions to address customer complaints or resolve disputes swiftly.
- Worked with cross-functional teams to achieve goals.
- Established positive relationships with residents by demonstrating empathy and respect.
- Experience in transportation and distribution environments.
- Built an positive work environment by encouraging others and playing to the teams strengths.
Retail Store Manager
AIM SMARTER LLC
Stony Brook
07.2023 - 06.2024
- Processed purchase orders in accordance with established procedures.
- Processed invoices, purchase orders, and other financial paperwork.
- Monitored and forecasted upcoming levels of demand to maintain optimal inventory levels.
- Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
- Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Set clear expectations for team performance, conduct periodic evaluations, and implement corrective actions.
- Lead employee recruiting, onboarding, and training on store procedures.
- Coordinated employee schedules for optimum performance and shift coverage.
- Provided regular feedback to enhance team performance.
- Directed merchandising strategies to enhance product visibility.
- Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
Director of Event Planning
La Liga De Justicia
Brentwood
01.2023 - 08.2023
- Forged alliances with community leaders, businesses, and government agencies.
- Developed compelling ad campaigns for increased online presence.
- Analyzed local needs to design fresh initiatives.
- Streamlined procedures involving workforce coordination, financial planning, execution of programs.
- Partnered harmoniously with coworkers from various backgrounds to meet goals and manage event challenges.
- Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.
- Ensured compliance with all health, safety, and legal requirements, minimizing risk and liability.
Project Manager
Sonotec US Inc
Islandia
07.2022 - 01.2023
- Integrated client feedback promptly during project phases.
- Proposed project planning and development, quality control, and final review to control milestones and deliverables.
- Tasked with conducting status meetings to communicate project updates with stakeholders, and team members.
- Streamlined discussions among German engineering teams to establish clear goals and tasks.
- Managed risks by analyzing potential issues and implementing mitigation strategies.
- Optimized fiscal budget to facilitate lunch and learns with industry leaders.
- Managed tradeshow activities, networking with clients and professionals.
Marketing Intern
Henry Schein
Melville
05.2021 - 09.2024
- Managed customer databases by updating contact information and tracking communication history
- Assisted with search engine optimization SEO efforts by conducting keyword research and optimizing website content
- Organized plans, resources and schedules for marketing events
- Provided administrative support for marketing team, such as scheduling meetings or organizing files
- Took meeting notes and flagged action items
Education
Master of Business Administration (M.B.A.) - Business Management
Stony Brook University
Stony Brook05.2022
Bachelor of Science (B.S.) - Business Management & Marketing
Stony Brook University
Stony Brook01.2020
Skills
- Digital Content Development
- Project Support
- Search Engine Optimization
- Administrative Support
- Digital Content Management
- Product marketing
- Google Analytics
- Performance Optimization
- Customer service
Timeline
Operations Associate Manager
Stony Brook University Campus Residences
09.2024 - Current
Retail Store Manager
AIM SMARTER LLC
07.2023 - 06.2024
Director of Event Planning
La Liga De Justicia
01.2023 - 08.2023
Project Manager
Sonotec US Inc
07.2022 - 01.2023
Marketing Intern
Henry Schein
05.2021 - 09.2024
Master of Business Administration (M.B.A.) - Business Management
Stony Brook University
Bachelor of Science (B.S.) - Business Management & Marketing
Stony Brook University
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