Tiffany Aitken
Saint Petersburg,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Bartender
The Club At Treasure Island
Treasure Island, FL
02.2023 - 08.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Server
The Mill
Saint Petersburg, FL
06.2021 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Seven Lions
Chicago, IL
03.2015 - 11.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
Bartender
George Street Pub
Chicago, IL
03.2015 - 11.2020
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
63 Bar & Grill
Chicago, IL
04.2013 - 05.2015
- Created attractive bar displays by strategically arranging bottles and glasses.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Barista
Starbucks
Chicago, IL
05.2007 - 06.2013
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Server
Crane Alley
Urbana, IL
04.2012 - 02.2013
- Checked guests' identification before serving alcoholic beverages.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Psychology
Wilbur Wright Community College
Chicago, ILSkills
- Suggestive Selling
- Anticipating Guest Needs
- Sales Expertise
- Liquor, Beer and Wine Knowledge
- Recipe and Menu Memorization
- High-Volume Environments
- Safe Food Handling Procedures
- Servsafe Certified
Timeline
Bartender
The Club At Treasure Island
02.2023 - 08.2023
Server
The Mill
06.2021 - 01.2023
Server
Seven Lions
03.2015 - 11.2020
Bartender
George Street Pub
03.2015 - 11.2020
Bartender
63 Bar & Grill
04.2013 - 05.2015
Server
Crane Alley
04.2012 - 02.2013
Barista
Starbucks
05.2007 - 06.2013
Psychology
Wilbur Wright Community College