Tiffany Aitken
Saint Petersburg,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Bartender
The Club At Treasure Island
02.2023 - 08.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
Server
The Mill
06.2021 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Seven Lions
03.2015 - 11.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
Bartender
George Street Pub
03.2015 - 11.2020
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
63 Bar & Grill
04.2013 - 05.2015
- Created attractive bar displays by strategically arranging bottles and glasses.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Barista
Starbucks
05.2007 - 06.2013
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Server
Crane Alley
04.2012 - 02.2013
- Checked guests' identification before serving alcoholic beverages.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Psychology
Wilbur Wright Community College
Chicago, ILSkills
- Suggestive Selling
- Anticipating Guest Needs
- Sales Expertise
- Liquor, Beer and Wine Knowledge
- Recipe and Menu Memorization
- High-Volume Environments
- Safe Food Handling Procedures
- Servsafe Certified
Timeline
Bartender
The Club At Treasure Island
02.2023 - 08.2023
Server
The Mill
06.2021 - 01.2023
Server
Seven Lions
03.2015 - 11.2020
Bartender
George Street Pub
03.2015 - 11.2020
Bartender
63 Bar & Grill
04.2013 - 05.2015
Server
Crane Alley
04.2012 - 02.2013
Barista
Starbucks
05.2007 - 06.2013
Psychology
Wilbur Wright Community College
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