Tiffany Alexander
Chesterton,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
Certification
1
1
year of post-secondary education
7
7
years of professional experience
Work History
Textile Sales Associate/Sales Production Associate
Goodwill Industries
Portage, IN
05.2025 - Current
- Greeted customers and provided exceptional customer service.
- Maintained store organization by restocking shelves and arranging displays.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Engaged with community members to promote goodwill initiatives and programs.
- Assisted customers in locating merchandise and answering product inquiries.
Laundromat Attendant
Duneland Laundry LLC
Chesterton, US
07.2024 - 02.2025
- Assisted customers with machine operations and laundry services.
- Sorted, folded, and packaged laundry for customer pickup and delivery.
- Kept track of customer orders using computerized register system accurately and efficiently.
Retail
Goodwill
Valparaiso, US
08.2023 - 04.2024
- Received community donations.
- Sorted donations by category and value.
- Priced items based on market value and condition.
- Tagged items for sale.
Recreation Center Attendant
State of Indiana
Rockville, US
11.2021 - 02.2023
- Engaged with diverse populations to enhance visitor experience and satisfaction.
- Interacted with guests to encourage play and explained rules of each game.
- Supported event setup and breakdown for community programs and activities.
- Assisted with special events hosted by or held at the center including set-up and clean-up duties.
- Fostered relationships with members and guests to cultivate a welcoming environment that encouraged repeat visits.
- Handed out equipment and coordinated events, assisted in craft room, and performed general cleaning.
Volunteer street outreach
Various
Indianapolis, Indiana
06.2019 - 04.2021
- Provided excellent service and attention to clients when face-to-face or through phone conversations.
- Worked with cross-functional teams to achieve goals.
- Approached clients and engaged in conversation through use of effective interpersonal and people skills.
- Provided outreach services such as meals, hygiene packs, resources, etc.
House Leader
New Living Center
Indianapolis, US
11.2020 - 03.2021
- Supervised daily operations within residential facilities to ensure effective resident support.
- Managed resident intake processes, ensuring thorough documentation and compliance.
- Assisted with intake and orientation of new residents, filling out and filing of paperwork, facilitated NA program.
- Facilitated conflict resolution among residents to promote a harmonious living environment.
- Conducted regular assessments of resident needs to inform service planning and support.
- Fostered inclusive atmosphere by building meaningful relationships among residents of diverse backgrounds.
- Executed behavior management strategies that maintained respect and harmony within the living space.
- Monitored safety protocols within the building including fire drills and emergency procedures.
- Coordinated house meetings and activities to enhance safety and positivity in the living environment.
- Addressed any questions or complaints from residents in a timely manner.
- Provided support and guidance to residents in the form of counseling, referrals and conflict resolution.
- Assisted with housing operations such as room assignments, maintenance requests and inspections.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Conducted regular room inspections to maintain health and safety standards.
- Maintained detailed records of resident interactions, incidents, and program attendance.
- Monitored and enforced residence hall policies to ensure a safe and secure living environment.
- Supported and assisted residents s in completion of daily living activities.
- Monitored resident activities to ensure well-being and safety.
Education
Certificate - CAPRC I
IC&RC
Indianapolis, IN 09.2024 - 10.2024
Technical Certificate - Addiction studies human services
Ivy Tech Community College
Valparaiso, IN 06.2023 - 06.2024
Associate in Science (AS) - Medical Assistant
Commonwealth Business
Michigan City, INSkills
- Textile product knowledge
- Retail sales
- Customer service
- Customer satisfaction
- Customer outreach
- POS system operation
- Cash register
- Microsoft Excel
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Microsoft Powerpoint
- Organizational skills
- Computer skills
- Merchandising displays
- Leadership
- Employee training
- Sales
- Conflict management
- Communication skills
- Employee training
- Merchandising displays
- POS system operation
Certification
Registered Medical Assistant (RMA),
CAPRC I
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Textile Sales Associate/Sales Production Associate
Goodwill Industries
05.2025 - Current
Certificate - CAPRC I
IC&RC
09.2024 - 10.2024
Laundromat Attendant
Duneland Laundry LLC
07.2024 - 02.2025
Retail
Goodwill
08.2023 - 04.2024
Technical Certificate - Addiction studies human services
Ivy Tech Community College
06.2023 - 06.2024
Recreation Center Attendant
State of Indiana
11.2021 - 02.2023
House Leader
New Living Center
11.2020 - 03.2021
Volunteer street outreach
Various
06.2019 - 04.2021
Associate in Science (AS) - Medical Assistant
Commonwealth Business