Summary
Overview
Work History
Education
Skills
Personal Information
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Timeline
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Tiffany Allen

Los Angeles,CA

Summary

My name is Tiffany Allen. I am looking for preferably a full-time job to help with finances and embellish my work experience. I handle team needs with forward-thinking strategies and a strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with a resourceful and upbeat nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

5
5
years of professional experience

Work History

Target Team Member

Target
12.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Shift Leader/Manager

Fresh Brothers | Fresh Brothers Pizza
05.2021 - 12.2023
  • In charge of restocking, making and delivering pizza as needed, take orders and help customers with their requests, make sure team members are doing things up to tasks and also provide good customer service
  • Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
  • Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
  • Coordinated maintenance activities to ensure a clean, inviting atmosphere for customers and employees alike.
  • Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
  • Tracked receipts, employee hours, and inventory movements.
  • Collaborated with upper management to develop strategic plans for improving store performance, driving revenue growth and operational efficiency.
  • Excelled in every store position and regularly backed up front-line staff.
  • Implemented safety protocols to maintain a hazard-free work environment, ensuring employee well-being and compliance with industry standards.
  • Identified opportunities for process improvements within store operations, implementing changes that led to increased efficiency and enhanced customer experiences.
  • Built relationships with customers and managed accounts to drive revenue and profit.
  • Collaborated with other leaders and executives to direct workflow and support operations.

Shift Leader

Ben And Jerry's Ice Cream
  • In charge of restocking, keeping things clean as well as and helping customers receive the best service possible
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.

Crumbl Cookies

Crumbl Cookies Franchises
  • Baked cookies
  • Followed proper protocol and instructions when it came to greeting customers and helping them get the best customer service possible
  • 3rd party tablet orders
  • Packaging customers order and showing them their order before the customer leaves
  • Prepping and preparing cookies as needed
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Team Member

Boys & Girls Clubs of America
  • Supervise over kids, plan and do activities with kids, help with light homework as well as play games and organize snacks and keep children safe and out of danger
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Communicated positively with children and guardians.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

19 Test Administrator

COVID
12.2020 - 03.2021
  • Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
  • Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
  • Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
  • Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
  • Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
  • Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
  • Educated patients on quarantine guidelines after administering tests, minimizing the spread of COVID-19 within communities.

Babysitter/Nanny

Independant
01.2019 - 01.2022
  • Provided for the needs and wants of an infant and parents of a very specific needs child
  • Feed and change diaper
  • Volunteering at my church by handling the distributing of food while maintaining the health and safety and direction of the parishioners' children
  • Play games and come up with activities
  • Take them safely home and pick them up
  • Put children to sleep
  • Kept children safe and out of harms way to make sure they're okay.
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Reassured children when upset providing emotional support and stability.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Guided school homework and read bedtime stories to support development.

Behavioral Therapist

Behavioral pathways
03.2022 - 04.2022
  • Worked with children, helped correct unwanted behavioral patterns, guide the child to be able to ask and explain their wants and needs
  • Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
  • Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
  • Implemented behavioral intervention plans created by clinical supervisors.
  • Helped teach important social, play and basic life skills such as personal hygiene management.
  • Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
  • Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.

Team Member - Expeditor

California Fish Grill
05.2020 - 11.2021
  • Ensuring cash handling procedures are up to standard
  • Communicating and handling issues from administrators, coworkers and subordinates
  • Responsible for knowing all inventories
  • Responsible for being knowledgeable of all stations and shifts and the ability to coach coworkers
  • Maintained a neat, tidy and pleasant appearance.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Shift Leader

Menchie's Frozen Yogurt
10.2019 - 03.2021
  • Ensuring cash handling procedures are up to standard
  • Communicating and handling issues from administrators, coworkers and subordinates
  • Responsible for knowing all inventories
  • Responsible for being knowledgeable of all stations and shifts and the ability to coach coworkers
  • Maintained a neat, tidy and pleasant appearance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Bachelor of Social Science - Psychology And Sociology

Cal State Northridge
Northridge, CA
05.2024

Associate of Science - Psychology

Pierce College
Woodland Hills, CA
12.2020

High School Diploma -

Ulysses S. Grant High School
Van Nuys, CA
05.2019

Skills

  • Customer service
  • Driving
  • Nannying
  • Babysitting
  • Childcare
  • Food safety
  • Food preparation
  • Culinary experience
  • Shift management
  • Special education
  • Behavioral therapy
  • Cash handling
  • Cash register
  • Leadership
  • Food handling
  • Restaurant experience
  • POS
  • Guest services
  • Hospitality
  • Supervising experience
  • Serving
  • Cooking
  • Team management
  • Kitchen management
  • Sales
  • Retail sales
  • Early childhood education
  • Tutoring
  • Baking
  • Experience with Children
  • Teaching
  • Typing
  • Infants
  • Problem-Solving
  • Team Leadership
  • Customer service focus
  • Flexible Schedule
  • Team motivation
  • Strong verbal and written communication
  • Training Assistance
  • Customer Service Management
  • Team Collaboration and Leadership
  • Staff education and training
  • Staff Training and Development
  • Policy Enforcement
  • Staff Development

Personal Information

Work Permit: Authorized to work in the US for any employer

Languages

English
Full Professional

Timeline

Target Team Member

Target
12.2023 - Current

Behavioral Therapist

Behavioral pathways
03.2022 - 04.2022

Shift Leader/Manager

Fresh Brothers | Fresh Brothers Pizza
05.2021 - 12.2023

19 Test Administrator

COVID
12.2020 - 03.2021

Team Member - Expeditor

California Fish Grill
05.2020 - 11.2021

Shift Leader

Menchie's Frozen Yogurt
10.2019 - 03.2021

Babysitter/Nanny

Independant
01.2019 - 01.2022

Shift Leader

Ben And Jerry's Ice Cream

Crumbl Cookies

Crumbl Cookies Franchises

Team Member

Boys & Girls Clubs of America

Bachelor of Social Science - Psychology And Sociology

Cal State Northridge

Associate of Science - Psychology

Pierce College

High School Diploma -

Ulysses S. Grant High School
Tiffany Allen